NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
ViewPlus EmBraille Braille Printer

ViewPlus EmBraille

The VP EmBraille is the most affordable embosser in the world. Compact and highly portable with easy to use tractor fed paper, the VP EmBraille is the perfect choice for the classroom, busy professional, or at home. 25 characters per second High-Quality single sided...
Image of the Connect 12- Smart Portable HD Magnifier viewing a math equation on a desktop

Connect 12

Connect 12 – Smart portable HD magnifier A smart, ultra-portable magnifier for the connected classroom   Combining the power and connectivity of mainstream technology with the efficiency and ease of use of assistive technology, Connect 12 is a unique, powerful,...
Image of the MagniLink WifiCam being used to view a document to the right of the tablet.

MagniLink WifiCam

MagniLink WifiCam is an all-in-one solution that wirelessly connects directly to an iPad. This convenient solution offers high quality and mobility standards, combined with outstanding image quality, modern technology and smart features.

Side Front View of the New IrisVision Live 2.0 Headworn Magnifier

IrisVision Live 2.0

  WELCOME TO LIVE 2.0 – YOUR GATEWAY TO ENHANCED VISION! Get set for an epic visual voyage with Live 2.0! We’ve elevated Live 1.0 to unveil an unmatched visual adventure. Discover why Live 2.0 is the future of sight! Experience the future with Live 2.0’s cutting-edge...
Merlin VGA MAgnifier Base Only with Girl

Merlin Basic

Merlin Basic video magnifier offers many of the same features of our standard Merlin in a low cost package. Key Features: DVI output allows connection to any size computer monitor, LCD or Plasma television equipped with DVI inputs and image format of 16:9 or 16:10...
Phoenix Braille embosser

Phoenix Text and Graphics

Important Announcement! We are pleased to announce that the Phoenix has been newly designed. It has the same great features of the original Phoenix including the capabilities to emboss single-sided Braille text and high-resolution graphics up to 25 DPI, in a simple to...
Onyx OCR Video Magnifier

ONYX OCR

The ONYX OCR magnifies and reads aloud any document. The clear voice, magnification and high contrast makes reading so much easier. Comfortably change your focus from reading magnified texts yourself, to letting the ONYX OCR read them to you when reading becomes too...
Front Image of the Victor Reader Stream 3

VictorReader Stream 3

Featuring a fully tactile interface, the Victor Reader Stream 3 is a handheld digital audio player to enjoy your media content. This assistive device lets you listen to books, newspapers, web radio, music, podcasts, and other online resources. Simple to use for anyone who is blind or living with a visual impairment, the Stream talking book player packs all your media into place and gives 15 hours of battery life, leaving more time to enjoy media content.

Logan 6dot Braille Maker

Logan 6dot Braille Label Maker

The 6dot Braille Label Maker is ergonomically designed to be portable and easy to use anywhere.  It has a built in Braille keyboard that supports all grades of Braille in virtually every language.  The powered embossing makes for high quality Braille labels that are...
Dolphin ScreenReader Logo

Dolphin ScreenReader

Dolphin ScreenReader is a fast, reliable screen reading software for people who are blind or visually impaired.