NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
close up image of the braillesense 6 mini which is a white braille notetaker with a perkins style keyboard, and refreshable braille display

BrailleSense 6 Mini

With the BrailleSense 6 mini, you can read books, write reports, complete assignments, send emails, share documents, and stay connected. The BrailleSense 6 Mini is built to go with you, where you need to go.

Index FanFold-D_V5 Braille Printer

Index FanFold-D V5

High-speed tractor-fed Braille embosser An enjoyable user interface User engineering We have put our users in the center of the design and development process of the user interface in order to connect the hardware and software design successfully to a truly...
clearview Magnifier

ClearView C HD One

Overview The new Optelec ClearView C One is a modern desktop video magnifier that is designed to improve your reading experience. C-ing without limitations When we started to develop this desktop video magnifier, we wanted to eliminate all of the difficulties users...
Phoenix Braille embosser

Phoenix Text and Graphics

Important Announcement! We are pleased to announce that the Phoenix has been newly designed. It has the same great features of the original Phoenix including the capabilities to emboss single-sided Braille text and high-resolution graphics up to 25 DPI, in a simple to...
One handed Keyboard Half-Qwerty

Half QWERTY One Handed Keyboard

Who are potential users? The Half QWERTY one handed keyboard is an excellent alternative for individuals who require one handed access to a standard keyboard.  Candidates are individuals with hand or arm injuries, one handed, Carpal Tunnel Syndrome, RSI, Hemiplegia or...
thumbnail image of the splay

Splay

The world’s first big screen, portable desktop magnifier – Splay portable foldable monitor and projector works as a mobile magnifier camera. Simple plug and play any device with HDMI connection anywhere – magnifying on the go!

Image of the Monarch laying flat with a tactile chart on the display

Monarch

This highly innovative technology along with the development of a new dynamic file type that will bring braille and graphics together in a navigable file, will bridge the existing educational gap for all blind students.

Max Detail Glasses Eschenbach

MAX Detail Glasses

Do you have trouble reading books, newspapers, the print on computer screens, labels on medicine bottles, ingredients on food packages, train schedules, recipes, menus in restaurants, or mail? Eschenbach has manufactured a new product that will take the effort out of...
Image of the MagniLink TAB scanning a document to the right of the device.

MagniLink TAB 2 with Surface Pro 8

This tablet solution based on a Microsoft Surface Pro with 12.3” screen gives the user a complete mobile solution. The unit is perfect for any smaller task, as well as for long term reading. Use it as a video magnifier with built in OCR, or as a complete computer with access to everything – gives endless possibilities!

photo of an animated laptop with the GuideConnect software opened on the main menu, which contains size large different colored blocks to easily access email, letters, websites, scanner, books, and address book.

GuideConnect

Designed for people with visual impairments, GuideConnect helps people who are losing their sight stay independent for longer. It connects you to friends and family, and provides easy access to a range of entertainment.