NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
image of the BrailleNote Touch Plus with the Main Menu Open on the display

BrailleNote Touch Plus

This powerful note taker, equipped with an ultra-fast processor, makes it easy to write assignments or create graphics without making noise.

front view image of the Acrobat HD Ultra Desktop Magnifier - a black monitor with white text "Acrobat HD Ultra - See near, far, and everything in between" on the screen with the camera on top of the monitor

Acrobat HD Ultra

Acrobat HD Ultra is a complete system featuring a Full 3-in-1 HD camera with a 22”, 24”, or 27” high resolution HD screen.

PIAF - Pictures in a Flash - Braille Tactile Printer sitting next to a laptop with a math equation on the screen

PIAF – Pictures in a Flash

PIAF translates images into simple or complex tactile concepts like clockwork. Used in a variety of educational, professional and personal settings, it offers you a simple way to prepare tactile graphics, embossing any black lines, letters or shapes that are drawn or printed.

Clearview Go with Lady at Home reading a magazine

ClearView Go

ClearView Go - Available in 15" and 17" ClearView GO offers the same reading comfort, ease of use, and functionality as a desktop video magnifier, but in a compact and foldable design. It is the ideal solution for people who need magnification at different locations....

StellarTrek

StellarTrek - Leading the Way in Orientation and Mobility The StellarTrek, as the name suggests, is an exceptional digital orientation and mobility assistant with state-of-the-art GPS technology and a user-friendly tactile interface with buttons to guide you along...
Image of the Connect 12- Smart Portable HD Magnifier viewing a math equation on a desktop

Connect 12

Connect 12 – Smart portable HD magnifier A smart, ultra-portable magnifier for the connected classroom Combining the power and connectivity of mainstream technology with the efficiency and ease of use of assistive technology, Connect 12 is a unique, powerful, and...

OrCam Read

OrCam Read is an intuitive handheld device designed to create an independent, effortless and enjoyable reading experience for people with low vision and visual impairments including reading difficulties related to age-related vision loss, mild to moderate low vision or reading fatigue.

Dolphin ScreenReader Logo

Dolphin ScreenReader

Dolphin ScreenReader is a fast, reliable screen reading software for people who are blind or visually impaired.

Feelif Pro Tablet

Discover a whole new digital world of pictures, shapes and colors with a special tactile grid, vibrations and sounds. It only takes minutes to learn the basics.

Max Detail Glasses Eschenbach

MAX Detail Glasses

Do you have trouble reading books, newspapers, the print on computer screens, labels on medicine bottles, ingredients on food packages, train schedules, recipes, menus in restaurants, or mail? Eschenbach has manufactured a new product that will take the effort out of...