NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.

Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.

Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!

(918) 665-0329

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)

StellarTrek

StellarTrek - Leading the Way in Orientation and Mobility The StellarTrek, as the name suggests, is an exceptional digital orientation and mobility assistant with state-of-the-art GPS technology and a user-friendly tactile interface with buttons to guide you along...

Ruby XL HD

HD Magnification in an Ultra-Portable Package The all-new RUBY XL HD puts crystal clear, high-definition magnification in the palm of your hand. At just 10.5 ounces, the slim RUBY XL HD goes anywhere with you. The five-inch screen brings out even the finest details....

Acrobat HD Ultra

Acrobat HD Ultra is a complete system featuring a Full 3-in-1 HD camera with a 22”, 24”, or 27” high resolution HD screen.

Ruby 10

Ruby 10 and Ruby 10 + Speech The RUBY 10 video magnifier features a 10-inch touchscreen and three dedicated cameras to help you magnify letters, magazines, labels, and photos. A swing-out arm allows you to view items in your hand and write. Enable full-page OCR on the...

Explorē 5

Explore 5 Handheld 5" Video Magnifier Quick Overview HD image quality: Brilliant 5˝ LCD screen and sharp HD autofocus camera 2X-22X magnification: Sharpness and clarity at the touch of a button Customizable: More than 18 enhancement modes The smallest, lightest 5˝ HD...

photo of the hable device from the front - a small black remote like size device with 6 white braille keys and 2 black rocker bars on either side

Hable One

Hable One - Keyboard for the Blind Hable is an external keyboard designed to make using a smartphone simpler and more convenient for those with visual impairments, allowing for easy operation and accessibility. You can view pricing informationon the Hable One on our...

MAX TV Event Telescopic Glasses

These hands-free, head-mounted glasses provide 2.1x magnification AND can be adjusted so that each eye lens is able to be focused separately [±3 diopters], making the system adaptable to most patients! The glasses will focus on objects from distances of 3 meters [10...

Elumentis LED Lamp

The Elumentis LED Lamp provides bright, adjustable illumination with intuitive operation. It’s a great option for those with low vision because it allows users to select the optimal light color temperature and brightness level they need to maximize their viewing...

LyriQ Product Image - Unfolded - Left Side View

LyriQ Assistive Reader

The LyriQ Assistive Reader is a scan-and-read device scans printed documents and reads them out-loud.

Dot Pad X

A multiline Braille display that converts images, PDFs and graphs into touchable content in real time.