NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Image of the Braille Buddy Front View

Braille Buddy – Braille Embosser

Braille Buddy - a braille embosser that is so versatile it can meet the demands of everyday users! 25 characters/second – the fastest embosser at the price Quality single-sided braille High-resolution tactile graphics – multiple dot heights for greater detail Braille...
Image of the MagniLink iTAB from the side to see the desktop platform, tablet, and the camera overhead

MagniLink iTAB

MagniLink iTAB is a portable and flexible solution that makes it possible to use an LVI video magnifier with your iPad. 

Tactonom Reader Flex

Tactonom Reader Flex

The Tactonom Reader Flex enable blind and severely visually impaired people to independently access, understand and work with graphic learning content. By combining the sense of touch and speech explanation, even complex content becomes comprehensible.

PIAF - Pictures in a Flash - Braille Tactile Printer sitting next to a laptop with a math equation on the screen

PIAF – Pictures in a Flash

PIAF translates images into simple or complex tactile concepts like clockwork. Used in a variety of educational, professional and personal settings, it offers you a simple way to prepare tactile graphics, embossing any black lines, letters or shapes that are drawn or printed.

image of the coast camera on a stick by itself with no background

CoaSt (Camera-on-a-Stick)

CoaSt is a small, lightweight camera, complete with a tripod (and clamp) mount that can extend to view from greater heights.

Image of the Connect 12- Smart Portable HD Magnifier viewing a math equation on a desktop

Connect 12

Connect 12 – Smart portable HD magnifier A smart, ultra-portable magnifier for the connected classroom Combining the power and connectivity of mainstream technology with the efficiency and ease of use of assistive technology, Connect 12 is a unique, powerful, and...
Clearview Magnifier

ClearView C Full HD

  Overview The new Optelec ClearView C Full HD is a unique desktop video magnifier that is designed to improve your reading experience. With the Optelec ClearView C Full HD Speech - select your preferred reading voice and sit back, relax, and listen to documents as...
featured image of the dotpadx

Dot Pad X

A multiline Braille display that converts images, PDFs and graphs into touchable content in real time.

Photo of the a computer with the ZoomText Logo on the screen with the product box for the ZoomText software sitting on the left-hand side of the computer screen.

ZoomText

ZoomText Magnifier/Reader is a fully integrated magnification and reading program tailored for low-vision users. Magnifier/Reader enlarges and enhances everything on your computer screen, echoes your typing and essential program activity, and automatically reads documents, web pages, and emails.

insideOne featured thumbnail image

insideOne+

insideONE+ a Windows computer with an integrated 32-cell Braille display and Perkins-style keyboard for school and work