NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Cloverbook plus video magnifier viewing the periodic table

CloverBook Plus

CloverBook Plus - Portable Large Screen Magnifier This large 12.5″ FHD touchscreen video magnifier comes equipped with 3 viewing modes (near, self and distance view) all in a compact, foldable design weighing less than 5lbs! View documents on a desk or switch camera...
Angled Side Image of the Brailliant BI 20X from below

Brailliant BI 20X

Brailliant BI 20X is the ideal portable 20–cell refreshable braille display that you can pair with your favorite devices or use with standalone applications.

image of the BrailleNote Touch Plus with the Main Menu Open on the display

BrailleNote Touch Plus

This powerful note taker, equipped with an ultra-fast processor, makes it easy to write assignments or create graphics without making noise.

JAWS product image - picture of computer monitor with the JAWS logo on the front and JAWS box next to it

JAWS

JAWS, Job Access With Speech, is the world’s most popular screen reader, developed for computer users whose vision loss prevents them from seeing screen content or navigating with a mouse.

Photo of the front of the Index Basic V5

Index Basic-D V5

The Basic-D V5 is simply one of the most popular portable embossers in the world. It produces single or double-sided braille on continuous fanfold paper.

Image of the MagniLink S Premium 2 - Desktop Camera on a thin, compact, stand that can easily sit on a desk and be transported

MagniLink S Premium 2

MagniLink S Premium 2  The ultimate video magnifier for you with high demands on both quality and mobility.    Fits All Your Needs MagniLink S Premium 2 is the ultimate video magnifier for you with high demands on quality and mobility. It offers...
side photo of the brailliant bi 40x braille display showing the power button and USB port

Brailliant BI 40X

Brailliant BI 40X – Uniquely powered by Bluetooth 5 wireless technology, this refreshable 40–cell braille display will double your pairing speed and quadruple your range, providing a more reliable and stable connection for an outstanding user experience.

Dolphin SuperNova Logo

Dolphin SuperNova

SuperNova is a range of assistive technology for people who are blind or partially sighted. You can rely on SuperNova to provide exceptional magnification, screen reading and braille support.

Compact 10 HD showing Optelec Logo

Compact 10 HD

Compact 10 HD + Compact 10 HD Speech With the large 10” screen, customizable features, intuitive operation, and optional full-page text-to-speech, the Compact 10 HD and the Compact 10 HD Speech offer all the benefits of a desktop video magnifier, but in a much...
Ruby 10 showing text White on Black

Ruby 10

Ruby 10 and Ruby 10 + Speech The RUBY 10 video magnifier features a 10-inch touchscreen and three dedicated cameras to help you magnify letters, magazines, labels, and photos. A swing-out arm allows you to view items in your hand and write. Enable full-page OCR on the...