NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Ruby 10 showing text White on Black

Ruby 10

Ruby 10 and Ruby 10 + Speech The RUBY 10 video magnifier features a 10-inch touchscreen and three dedicated cameras to help you magnify letters, magazines, labels, and photos. A swing-out arm allows you to view items in your hand and write. Enable full-page OCR on the...
Image of woman wearing envision glasses, wearable for low vision and blind to snap a photo outside

Envision Glasses

Envision Glasses – Articulating everyday visual information into speech. And, with this information, comes the feeling of independence and the perception of possibilities.

Image of the Taptilo Braille Learning Device

Taptilo

Taptilo is a smart braille learning device that makes braille learning fun and easy! 

Romeo 60 Braille Printer

Romeo 60 Braille Embosser

Romeo 60 Braille Embosser with TactileView Romeo 60 is a high-performance single-sided embosser designed to produce high-quality braille at an impressive speed of up to 90 characters per second on tractor-feed paper. Equipped with the TactileView software it allows...
image of coast camera on magnification stand

CoaSt (Camera on a Stick) Duo!

Use CoaSt Duo to see the whiteboard or presentation or anything you need to magnify at a distance. Point CoaSt Duo down to magnify documents on your desk. Or aim CoaSt Duo toward you to use mirror-mode for grooming.

Ruby 7 HD handheld video magnifier

Ruby 7 HD

Portable Magnification with PivotCam™ Rotating Camera The portable RUBY 7 HD makes reading easier. The seven-inch screen can display more text and magnifies materials up to 24 times. This ultra-portable device can go anywhere with ease. The RUBY 7 HD is easy to learn...
Pebble HD handheld video magnifier reading Pill bottles

Pebble HD

Pebble HD Hand Held Magnifier The Only HD Hand Held Magnifier You'll Ever Need! HD • Lightweight • Portable Pebble HD boasts a new HD camera providing a crisp, clear, colorful, high definition picture. A new ergonomic lightweight compact design makes it the perfect...
image of the davinci pro desktop video magnifier

DaVinci Pro

The DaVinci Pro is a high performance desktop video magnifier (CCTV), featuring a Full Sony 1080p 3-in-1 camera and Full Page Text-to-Speech or Optical Character Recognition (OCR).

front view image of the Acrobat HD Ultra Desktop Magnifier - a black monitor with white text "Acrobat HD Ultra - See near, far, and everything in between" on the screen with the camera on top of the monitor

Acrobat HD Ultra

Acrobat HD Ultra is a complete system featuring a Full 3-in-1 HD camera with a 22”, 24”, or 27” high resolution HD screen.

Victor Reader Stratus 12 M standalone view

Victor Reader Stratus

The Victor Reader Stratus12 M plays DAISY and MP3 books and music on CDs, SD cards, and USB flash drives. It has built-in text-to-speech to play computer text documents. In addition to the next and previous arrow navigation of Stratus4 M, the Stratus12 M includes a...