NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.

Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.

Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!

(918) 665-0329

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)

Merlin Elite Pro

Full HD Video Magnifier & Full Page Text-to-Speech Merlin Elite Pro will read your favorite book or article aloud with a simple push of a button. Read along with ease as the magnified text is displayed and read to you. View photographs and other images in...

SensePlayer

The SensePlayer is more than your normal multimedia player. Read and play your favorite documents and media from a wide variety of supported file types using the tactile keyboard that fits comfortably in the palm of your hand. Access web radio, download books, make high-fidelity recordings, connect and control your mobile device, and so much more.

BR’EYE

BR’EYE is designed to make braille accessible to all profiles: children, adults, beginners or not… With extensive customization possibilities and different difficulty levels, BR’EYE opens the doors to braille learning to the greatest number.

Explorē 12

explorē 12 – Portable video magnifier Magnify your active lifestyle! explore 12 is an easy-to-use, portable electronic magnifier that offers HD image quality for improved near and distance viewing. As the largest portable magnifier in our explorē series, its 12-inch...

Index FanFold-D V5

FanFold-D V5 Tractor-Fed Embosser Best braille printing technology rolled into a tractor-fed production embosser! With best-in-class indexing technology, the FanFold-D V5 is a high-speed, tractor-fed embosser that combines excellent dot quality, low maintenance, and...

Envision Glasses

Envision Glasses – Articulating everyday visual information into speech. And, with this information, comes the feeling of independence and the perception of possibilities.

Pebble HD

Pebble HD Hand Held Magnifier The Only HD Hand Held Magnifier You'll Ever Need! HD • Lightweight • Portable Pebble HD boasts a new HD camera providing a crisp, clear, colorful, high definition picture. A new ergonomic lightweight compact design makes it the perfect...

PowerMag Handheld Magnifiers

Clear and Sharp Image The PowerMag Handheld Magnifiers provide high-quality, lightweight and scratch-resistant magnifying lens ensures a sharply defined image, while the integrated lighting provides evenly dispensed clear white light for high contrast and high...

ONYX Deskset HD

Portable High-Definition Video Magnifier The ONYX Deskset HD delivers high-definition magnification in a sleek new design. With its integrated camera and monitor, the ONYX Deskset HD lets you read what you want, whether it’s across the room or at your desk. The 3-in-1...

BrailleSheet 120

BrailleSheet 120 Braille Embosser The IRIE BrailleSheet 120 gives you fast, high-quality braille and tactile graphics at your fingertips! Embossing at 120 CPS this double-sided embosser gives you Library of Congress standard braille, the highest-resolution tactile...