NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
thumbnail image of the splay

Splay

The world’s first big screen, portable desktop magnifier – Splay portable foldable monitor and projector works as a mobile magnifier camera. Simple plug and play any device with HDMI connection anywhere – magnifying on the go!

Image of the front and the back of the SensePlayer

SensePlayer

The SensePlayer is more than your normal multimedia player. Read and play your favorite documents and media from a wide variety of supported file types using the tactile keyboard that fits comfortably in the palm of your hand. Access web radio, download books, make high-fidelity recordings, connect and control your mobile device, and so much more.

Ruby HD Reading pill bottle

Ruby HD

Crystal-clear Image in a Lightweight Handheld HD Video Magnifier The RUBY HD combines high-definition camera technology with a lightweight body to bring you crystal-clear images in a small package. The 4.3-inch screen and built-in LED lighting provide magnified...
close up image of the braillesense 6 mini which is a white braille notetaker with a perkins style keyboard, and refreshable braille display

BrailleSense 6 Mini

With the BrailleSense 6 mini, you can read books, write reports, complete assignments, send emails, share documents, and stay connected. The BrailleSense 6 Mini is built to go with you, where you need to go.

insideOne featured thumbnail image

insideOne+

insideONE+ a Windows computer with an integrated 32-cell Braille display and Perkins-style keyboard for school and work

Topaz OCR video Magnifier

TOPAZ OCR

It reads to you! Enjoy faster reading and better comprehension with less fatigue The multi-featured TOPAZ OCR magnifies and reads aloud any printed document. The clear voice, high-definition magnification and high contrast makes reading so much easier. Comfortably...
Transformer with 12 inch Panel

Transformer HD Wi-Fi OCR

Transformer HD – Portable Electronic Magnifier with Built In Wi-Fi New - Now MAC compatible. Transformer HD is a high performance portable video magnifier (CCTV), featuring a Sony ® Full HD 1080p 3-in-1 camera, Wi-Fi capability, and optional Full Page Text-to-Speech...
ClearView+ 24 inch Full HD Ultra Flexible Arm

ClearView+ HD (22″)

Convenient use The ClearView+’s smoothly sliding reading platform helps you to navigate around documents. On the ergonomic wrist pad you can rest your hands next to the controls while reading. The “one touch” brake instantly and effortlessly freezes the position of...

MirrorPad Pro

This large 17.3” touchscreen magnifier not only allows you to magnify, scan & read printed materials, but MirrorPad Pro can also magnify your phone, tablet, and computer, and even control an Android smartphone.

image of the focus 40 braille display

Focus Braille Displays

The 5th Generation of the Focus 40 Blue Braille Display is more rugged and stronger than ever. We’ve built the housing from aluminum and steel, added bumpers to absorb shock, and physically isolated the Braille cells to create a Braille Display to meet the demands of the active user