NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Image of a computer screen with the OpenBook logo on it with the software box sitting to the left of the monitor.

OpenBook

OpenBook scanning and reading system instantly converts printed materials to speech or large print output.

Image of the Taptilo Braille Learning Device

Taptilo

Taptilo is a smart braille learning device that makes braille learning fun and easy! 

Braillenote evolve featured image

BrailleNote Evolve

BrailleNote evolve is the first device to bring the trusted KeySoft experience into the world of Windows 11 Pro. This is more than a technical change; it is a shift in what a braille notetaker can be.

equity 4830 adjustable hand crank table

Equity Adjustable Tables

Equity Adjustable Tables accommodates students of all ages and abilities at an excellent price. The Equity Table is an ideal solution when frequent adjustment is needed to accommodate students who use wheelchairs.

Image of woman wearing envision glasses, wearable for low vision and blind to snap a photo outside

Envision Glasses

Envision Glasses – Articulating everyday visual information into speech. And, with this information, comes the feeling of independence and the perception of possibilities.

Merlin Elite Pro with man reading

Merlin Elite Pro

  Full HD Video Magnifier & Full Page Text-to-Speech Merlin Elite Pro will read your favorite book or article aloud with a simple push of a button. Read along with ease as the magnified text is displayed and read to you. View photographs and other images in...
Max Detail Glasses Eschenbach

MAX Detail Glasses

Do you have trouble reading books, newspapers, the print on computer screens, labels on medicine bottles, ingredients on food packages, train schedules, recipes, menus in restaurants, or mail? Eschenbach has manufactured a new product that will take the effort out of...
ViewPlus Elite 200 front image

ViewPlus Elite 200 and Premier 100

ViewPlus Elite 200 and Premier 100 - High Volume Braille Production High-speed Braille along with Tiger super-high-resolution graphics Automatic double-sided embossing-no flipping the paper Production-strength hardware made for running long hours Compact desktop...
Ruby 7 HD handheld video magnifier

Ruby 7 HD

Portable Magnification with PivotCam™ Rotating Camera The portable RUBY 7 HD makes reading easier. The seven-inch screen can display more text and magnifies materials up to 24 times. This ultra-portable device can go anywhere with ease. The RUBY 7 HD is easy to learn...

Reveal 16

Reveal 16 Overview Reveal 16 is an intuitive, easy to use and foldable digital magnifier that offers an unmatched crisp, and crystal-clear image quality thanks to its 10x optical zoom camera. Designed for seniors and elementary students, it enables to read documents,...