NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
ViewPlus Elite 200 front image

ViewPlus Elite 200 and Premier 100

ViewPlus Elite 200 and Premier 100 - High Volume Braille Production High-speed Braille along with Tiger super-high-resolution graphics Automatic double-sided embossing-no flipping the paper Production-strength hardware made for running long hours Compact desktop...
Merlin 24 HD video magnifier littlegirl

Merlin Ultra

Merlin ultra – Desktop Magnifier for Low Vision The new affordable Merlin ultra magnifier offers high definition color and contrast, resulting in a beautiful crystal clear picture with vibrant colors. See for yourself what makes Merlin ultra magnifier the greatest...
image of a computer screen with the FUSION logo on it with the FUSION software box on the left hand side of the monitor

Fusion

FUSION - powered by JAWS and ZoomText Fusion is the ultimate accessibility tool for schools, agencies, training centers, and businesses where individuals with vision loss are served. Fusion provides the best of both worlds – ZoomText® , with its screen magnification...
Tactonom Reader Flex

Tactonom Reader Flex

The Tactonom Reader Flex enable blind and severely visually impaired people to independently access, understand and work with graphic learning content. By combining the sense of touch and speech explanation, even complex content becomes comprehensible.

Traveller HD Portable Video Magnifier by the numbers

Traveller HD

Take it anywhere Unlike desktop magnifiers, the Traveller HD allows you to comfortably read letters, newspapers and other materials at the dining table, in bed, or in your favorite chair. Wherever you are, at home, in the office, at school or on vacation, the...
featured image of the cloverbook lite xl desktop magnifier

CloverBook Lite XL

This large 16′′ FHD touchscreen video magnifier has the feel and function of a desktop CCTV, in a much smaller and lightweight design. Fold up CloverBook Lite XL to take it with you, or simply to save desk space when not in use.

Activator

The Activator is a new kind of Braille display concept: it extends the proven features of our Braille displays – such as the concave Braille cells and the patented ATC technology for automatic switching – with forward-looking innovations from unprecedented hardware and software solutions in a modern design.

Tablet, iMac, and Laptop all with prodigi logo and text on the screens reading "Prodigi Software - Powered by Humanware"

Prodigi Software for Windows

Prodigi Software for Windows is a revolutionary software designed to enhance the learning and working experience for people with low vision. Available in three configurations, Prodigi offers a comprehensive suite of tools tailored to the needs of educators, students, and working professionals alike.

Victor Reader Stratus 12 M standalone view

Victor Reader Stratus

The Victor Reader Stratus12 M plays DAISY and MP3 books and music on CDs, SD cards, and USB flash drives. It has built-in text-to-speech to play computer text documents. In addition to the next and previous arrow navigation of Stratus4 M, the Stratus12 M includes a...
Ruby 7 HD handheld video magnifier

Ruby 7 HD

Portable Magnification with PivotCam™ Rotating Camera The portable RUBY 7 HD makes reading easier. The seven-inch screen can display more text and magnifies materials up to 24 times. This ultra-portable device can go anywhere with ease. The RUBY 7 HD is easy to learn...