NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
photo of an animated laptop with the GuideConnect software opened on the main menu, which contains size large different colored blocks to easily access email, letters, websites, scanner, books, and address book.

GuideConnect

Designed for people with visual impairments, GuideConnect helps people who are losing their sight stay independent for longer. It connects you to friends and family, and provides easy access to a range of entertainment.

Feelif Pro Tablet

Discover a whole new digital world of pictures, shapes and colors with a special tactile grid, vibrations and sounds. It only takes minutes to learn the basics.

Nuance Dragon Professional v16 Logo

Dragon Dictation Software

  Dragon Professional - One Dragon to Serve Them All From solo practitioners to global organizations, professionals in document-intensive industries have long relied on Dragon speech recognition to create high‑quality documentation faster and more efficiently....
Romeo 60 Braille Printer

Romeo 60 Braille Embosser

Romeo 60 Braille Embosser with TactileView Romeo 60 is a high-performance single-sided embosser designed to produce high-quality braille at an impressive speed of up to 90 characters per second on tractor-feed paper. Equipped with the TactileView software it allows...

ViewPlus Emprint Spotdot

ViewPlus Emprint Spotdot - World's Only Braille and Color Ink Embosser! 50 characters/second – single-sided braille  The highest resolution tactile graphics – 8 dot heights Prints braille and color ink on the same page Formats Word and Excel documents for braille...
side photo of the brailliant bi 40x braille display showing the power button and USB port

Brailliant BI 40X

Brailliant BI 40X – Uniquely powered by Bluetooth 5 wireless technology, this refreshable 40–cell braille display will double your pairing speed and quadruple your range, providing a more reliable and stable connection for an outstanding user experience.

ViewPlus EmBraille Braille Printer

ViewPlus EmBraille

The ViewPlus EmBraillie is compact and highly portable with easy to use tractor fed paper. Making it the perfect choice for the classroom, busy professional, or at home. 25 characters per second High-Quality single sided Braille Tractor-fed Quality Tactile Graphics...
image of the odyssey reader from the side with the handle up and the camera locked

Odyssey Desktop Reader

Enhance your next reading journey with the Odyssey Desktop Reader … HumanWare’s compact, lightweight, easy-to-use text-to-speech reader features large, tactile keys and generates an incomparably streamlined reading experience.

image of the davinci pro desktop video magnifier

DaVinci Pro

The DaVinci Pro is a high performance desktop video magnifier (CCTV), featuring a Full Sony 1080p 3-in-1 camera and Full Page Text-to-Speech or Optical Character Recognition (OCR).

front view image of the BrailleTrac Braille Embosser

BrailleTrac 120

Braille Trac 120 – Leading Braille & Tactile Graphics Embosser