NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
SmartReader Showing man using device

Smart Reader HD OCR

Smart Reader HD OCR The Smart Reader HD is a lightweight, portable reader/scanner with large built-in user friendly tactile control buttons. A fully integrated solution, the Smart Reader HD offers the advantage of a built-in HD camera and OCR (optical character...
Front View image of the Vision Buddy Device

Vision Buddy

Vision Buddy is the world’s first all-in-one assistive device designed for the visually impaired to perform day to day tasks.

BR’EYE

BR’EYE is designed to make braille accessible to all profiles: children, adults, beginners or not… With extensive customization possibilities and different difficulty levels, BR’EYE opens the doors to braille learning to the greatest number.

Braillenote evolve featured image

BrailleNote Evolve

BrailleNote evolve is the first device to bring the trusted KeySoft experience into the world of Windows 11 Pro. This is more than a technical change; it is a shift in what a braille notetaker can be.

EYE5 Glasses

Eyedaptic EYE5 glasses optimizes the user’s functional peripheral across a wide range of use cases.

Man using Merlin Mini to read a document

Merlin Mini

Merlin mini offers the same reading comfort, ease of use, and functionality as a desktop video magnifier – but in a compact and foldable design. The Merlin mini is available in your choice of a 15” or 17” screen. A 3-in-1 rotating camera allows you to magnify text and...
Tablet, iMac, and Laptop all with prodigi logo and text on the screens reading "Prodigi Software - Powered by Humanware"

Prodigi Software for Windows

Prodigi Software for Windows is a revolutionary software designed to enhance the learning and working experience for people with low vision. Available in three configurations, Prodigi offers a comprehensive suite of tools tailored to the needs of educators, students, and working professionals alike.

JAWS product image - picture of computer monitor with the JAWS logo on the front and JAWS box next to it

JAWS

JAWS, Job Access With Speech, is the world’s most popular screen reader, developed for computer users whose vision loss prevents them from seeing screen content or navigating with a mouse.

ViewPlus Emprint Spotdot

ViewPlus Emprint Spotdot - World's Only Braille and Color Ink Embosser! 50 characters/second – single-sided braille  The highest resolution tactile graphics – 8 dot heights Prints braille and color ink on the same page Formats Word and Excel documents for braille...
image of the clover book pro with a magnified view of a 4 x 6 photo of a little girl with blond hair being licked by a white and brown dog

CloverBook Pro

CloverBook Pro, from SightCare, offers a large, 12.5-inch FHD screen with full-page text-to-speech scanning; all in a light, foldable, extremely portable unit, complete with an attractive protective carry case.