NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.

Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.

Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!

(918) 665-0329

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)

Ruby XL HD

HD Magnification in an Ultra-Portable Package The all-new RUBY XL HD puts crystal clear, high-definition magnification in the palm of your hand. At just 10.5 ounces, the slim RUBY XL HD goes anywhere with you. The five-inch screen brings out even the finest details....

Index Everest-D V5

Everest-D V5 Braille Embosser Everest-D V5, the pinnacle of cut-sheet braille printing and is the most versatile braille embosser on the market. Embossing up to 140 characters per second, it prints braille in any format on cut sheets of paper, supports automatic...

Compact 10 HD

Compact 10 HD + Compact 10 HD Speech With the large 10” screen, customizable features, intuitive operation, and optional full-page text-to-speech, the Compact 10 HD and the Compact 10 HD Speech offer all the benefits of a desktop video magnifier, but in a much...

Activator

The Activator is a new kind of Braille display concept: it extends the proven features of our Braille displays – such as the concave Braille cells and the patented ATC technology for automatic switching – with forward-looking innovations from unprecedented hardware and software solutions in a modern design.

OrCam MyEye Pro

Meet the OrCam MyEye Pro: a wearable visual impairment solution designed to empower daily independence. Instantly read text from any book & screen, recognize loved ones, and easily identify products – all communicated in real-time.

TOPAZ OCR

It reads to you! Enjoy faster reading and better comprehension with less fatigue The multi-featured TOPAZ OCR magnifies and reads aloud any printed document. The clear voice, high-definition magnification and high contrast makes reading so much easier. Comfortably...

Mountainbatten Brailler Tutor showing top view

Mountbatten Brailler Tutor

The Mountbatten Brailler Tutor is the complete Braille learning center for children and their teachers. As a professional resource, the Mountbatten Brailler Tutor offers exceptional connectivity and software to simultaneously support flexible teaching and educational...

Brailliant BI 40X

Brailliant BI 40X – Uniquely powered by Bluetooth 5 wireless technology, this refreshable 40–cell braille display will double your pairing speed and quadruple your range, providing a more reliable and stable connection for an outstanding user experience.

BrailleNote Evolve

BrailleNote evolve is the first device to bring the trusted KeySoft experience into the world of Windows 11 Pro. This is more than a technical change; it is a shift in what a braille notetaker can be.

Maggie iVR

The Maggie iVR is a revolutionary wearable device designed for individuals with low vision. Utilizing state-of-the-art virtual reality technology, it seamlessly integrates with the iPhone 16 Pro to provide enhanced visual clarity in real-time. I