NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.

Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.

Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!

(918) 665-0329

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)

Photo of the front of the Index Basic V5

Index Basic-D V5

The Basic-D V5 is simply one of the most popular portable embossers in the world. It produces single or double-sided braille on continuous fanfold paper.

OpenBook

OpenBook scanning and reading system instantly converts printed materials to speech or large print output.

PEARL

The PEARL, combined with JAWS, Fusion, or OpenBook scanning and reading software, brings blind and low vision users instant portable access to printed material with an array of human-sounding voices.

ZoomText USB Keyboard with White Letters on Black

ZoomText Keyboards

ZoomText Large-Print Keyboards make typing and using ZoomText faster, easier, and more enjoyable than ever before.

Ruby 7 HD

Portable Magnification with PivotCam™ Rotating Camera The all-new portable RUBY 7 HD makes reading easier. The seven-inch screen can display more text and magnifies materials up to 24 times. This ultra-portable device can go anywhere with ease. The RUBY 7 HD is easy...

Activator

The Activator is a new kind of Braille display concept: it extends the proven features of our Braille displays – such as the concave Braille cells and the patented ATC technology for automatic switching – with forward-looking innovations from unprecedented hardware and software solutions in a modern design.

Merlin elite Pro

Full HD Video Magnifier & Full Page Text-to-Speech Merlin elite Pro will read your favorite book or article aloud with a simple push of a button. Read along with ease as the magnified text is displayed and read to you. View photographs and other images in...

Explorē 12

explorē 12 – Portable video magnifier Magnify your active lifestyle! explorē 12 is an easy-to-use, portable electronic magnifier that offers HD image quality for improved near and distance viewing. As the largest portable magnifier in our explorē series, its 12-inch...

NANONOB

The NanoNob is a compact, round dial device engineered to act as an alternative solution to swiping for VoiceOver or TalkBack users.

Half QWERTY One Handed Keyboard

Who are potential users? The Half QWERTY one handed keyboard is an excellent alternative for individuals who require one handed access to a standard keyboard. Candidates are individuals with hand or arm injuries, one handed, Carpal Tunnel Syndrome, RSI, Hemiplegia or...