NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Man using Merlin Mini to read a document

Merlin Mini

Merlin mini offers the same reading comfort, ease of use, and functionality as a desktop video magnifier – but in a compact and foldable design. The Merlin mini is available in your choice of a 15” or 17” screen. A 3-in-1 rotating camera allows you to magnify text and...
Titan Large Print Keyboard for MAC

TITAN Large-Print Keyboard

TITAN Large-Print Keyboards make navigating your computer effortless, crafted to deliver a higher level of accessibility.

Image of the PEARL scan and read camera plugged into a HP Laptop, scanning a textbook with the words on the screen

PEARL

The PEARL, combined with JAWS, Fusion, or OpenBook scanning and reading software, brings blind and low vision users instant portable access to printed material with an array of human-sounding voices.

photo of the HIMS QBraille XL 40-cell braille display with perkins style keyboard

QBraille XL

The QBraille XL replaces the need for special keystrokes with the intuitively placed function keys found on all QWERTY keyboards.

Man using ClearView Magnifier

ClearView+ Full HD 24″ (Speech)

Quick Overview Does reading your newspaper or favorite book become too tiresome with a video magnifier? Do you lose time searching through text? Now enjoy the Optelec ClearView+ Speech, a completly new approach for the integration of OCR and text-to-speech technology...
thumbnail image of the splay

Splay

The world’s first big screen, portable desktop magnifier – Splay portable foldable monitor and projector works as a mobile magnifier camera. Simple plug and play any device with HDMI connection anywhere – magnifying on the go!

Max Event telescopic glasses Eschenbach

MAX TV Event Telescopic Glasses

These hands-free, head-mounted glasses provide 2.1x magnification AND can be adjusted so that each eye lens is able to be focused separately [±3 diopters], making the system adaptable to most patients! The glasses will focus on objects from distances of 3 meters [10...
Photo of the front of the Index Basic V5

Index Basic-D V5

The Basic-D V5 is simply one of the most popular portable embossers in the world. It produces single or double-sided braille on continuous fanfold paper.

image of the ViewPlus Color Elite Braille Embosser from the front

ViewPlus Color Elite Braille Embosser

Meet the NEW VP Color Elite! A high-speed braille production embosser – now with high-quality color ink!

image of the focus 40 braille display

Focus Braille Displays

The 5th Generation of the Focus 40 Blue Braille Display is more rugged and stronger than ever. We’ve built the housing from aluminum and steel, added bumpers to absorb shock, and physically isolated the Braille cells to create a Braille Display to meet the demands of the active user