NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Tablet, iMac, and Laptop all with prodigi logo and text on the screens reading "Prodigi Software - Powered by Humanware"

Prodigi Software for Windows

Prodigi Software for Windows is a revolutionary software designed to enhance the learning and working experience for people with low vision. Available in three configurations, Prodigi offers a comprehensive suite of tools tailored to the needs of educators, students, and working professionals alike.

ZoomText USB Keyboard with White Letters on Black

ZoomText Keyboards

ZoomText Large-Print Keyboards make typing and using ZoomText faster, easier, and more enjoyable than ever before.

Image of the MagniLink TAB scanning a document to the right of the device.

MagniLink TAB 2 with Surface Pro 8

This tablet solution based on a Microsoft Surface Pro with 12.3” screen gives the user a complete mobile solution. The unit is perfect for any smaller task, as well as for long term reading. Use it as a video magnifier with built in OCR, or as a complete computer with access to everything – gives endless possibilities!

Image of the Monarch laying flat with a tactile chart on the display

Monarch

This highly innovative technology along with the development of a new dynamic file type that will bring braille and graphics together in a navigable file, will bridge the existing educational gap for all blind students.

Mountainbatten Brailler Tutor showing top view

Mountbatten Brailler Tutor

The Mountbatten Brailler Tutor is the complete Braille learning center for children and their teachers. As a professional resource, the Mountbatten Brailler Tutor offers exceptional connectivity and software to simultaneously support flexible teaching and educational...
explore 5 magnifier with pill bottle

Explorē 5

Explore 5 Handheld 5" Video Magnifier Quick Overview HD image quality: Brilliant 5˝ LCD screen and sharp HD autofocus camera 2X-22X magnification: Sharpness and clarity at the touch of a button Customizable: More than 18 enhancement modes The smallest, lightest 5˝ HD...
PowerMag Handheld Magnifier 3.5x

PowerMag Handheld Magnifiers

Clear and Sharp Image The PowerMag Handheld Magnifiers provide high-quality, lightweight and scratch-resistant magnifying lens ensures a sharply defined image, while the integrated lighting provides evenly dispensed clear white light for high contrast and high...
Sample Output from Duxbury with inline print

Duxbury Braille Translator

Duxbury Braille Translator is used by virtually all of the world’s leading braille publishers. No one supports more languages than Duxbury Systems. DBT supports over 180 languages in either uncontracted or contracted (when such rules exist) braille. The software can product contracted and uncontracted literary, mathematics, and technical braille. 

Merlin Elite Pro with man reading

Merlin Elite Pro

  Full HD Video Magnifier & Full Page Text-to-Speech Merlin Elite Pro will read your favorite book or article aloud with a simple push of a button. Read along with ease as the magnified text is displayed and read to you. View photographs and other images in...
Kurzweil 1000 Box

Kurzweil 1000

Kurzweil 1000 is an advanced reading tool for people who are blind or severely visually impaired. It works on a personal computer in conjunction with a flatbed scanner and synthetic speech to convert the printed word into speech.