NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Photo of the front of the Index Basic V5

Index Basic-D V5

The Basic-D V5 is simply one of the most popular portable embossers in the world. It produces single or double-sided braille on continuous fanfold paper.

Sample Output from Duxbury with inline print

Duxbury Braille Translator

Duxbury Braille Translator is used by virtually all of the world’s leading braille publishers. No one supports more languages than Duxbury Systems. DBT supports over 180 languages in either uncontracted or contracted (when such rules exist) braille. The software can product contracted and uncontracted literary, mathematics, and technical braille. 

photo of the HIMS QBraille XL 40-cell braille display with perkins style keyboard

QBraille XL

The QBraille XL replaces the need for special keystrokes with the intuitively placed function keys found on all QWERTY keyboards.

Sample image of a desktop video magnifier

Reveal 16i

Reveal 16i Overview Reveal 16i is a unique, smart, intuitive, and compact foldable magnifier. Designed with simplicity in mind, this new versatile digital magnifier is the perfect solution to help you stay productive in your daily life. Google Play Store accessible to...
Index FanFold-D_V5 Braille Printer

Index FanFold-D V5

FanFold-D V5 Tractor-Fed Embosser Best braille printing technology rolled into a tractor-fed production embosser! With best-in-class indexing technology, the FanFold-D V5 is a high-speed, tractor-fed embosser that combines excellent dot quality, low maintenance, and...
PowerMag Handheld Magnifier 3.5x

PowerMag Handheld Magnifiers

Clear and Sharp Image The PowerMag Handheld Magnifiers provide high-quality, lightweight and scratch-resistant magnifying lens ensures a sharply defined image, while the integrated lighting provides evenly dispensed clear white light for high contrast and high...
PIAF - Pictures in a Flash - Braille Tactile Printer sitting next to a laptop with a math equation on the screen

PIAF – Pictures in a Flash

PIAF translates images into simple or complex tactile concepts like clockwork. Used in a variety of educational, professional and personal settings, it offers you a simple way to prepare tactile graphics, embossing any black lines, letters or shapes that are drawn or printed.

Photo of the a computer with the ZoomText Logo on the screen with the product box for the ZoomText software sitting on the left-hand side of the computer screen.

ZoomText

ZoomText Magnifier/Reader is a fully integrated magnification and reading program tailored for low-vision users. Magnifier/Reader enlarges and enhances everything on your computer screen, echoes your typing and essential program activity, and automatically reads documents, web pages, and emails.

clearview Magnifier

ClearView C HD One

Overview The new Optelec ClearView C One is a modern desktop video magnifier that is designed to improve your reading experience. C-ing without limitations When we started to develop this desktop video magnifier, we wanted to eliminate all of the difficulties users...
Image of a computer screen with the OpenBook logo on it with the software box sitting to the left of the monitor.

OpenBook

OpenBook scanning and reading system instantly converts printed materials to speech or large print output.