NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Ruby 7 HD handheld video magnifier

Ruby 7 HD

Portable Magnification with PivotCam™ Rotating Camera The portable RUBY 7 HD makes reading easier. The seven-inch screen can display more text and magnifies materials up to 24 times. This ultra-portable device can go anywhere with ease. The RUBY 7 HD is easy to learn...
featured image of the dotpadx

Dot Pad X

A multiline Braille display that converts images, PDFs and graphs into touchable content in real time.

image of the clover book pro with a magnified view of a 4 x 6 photo of a little girl with blond hair being licked by a white and brown dog

CloverBook Pro

CloverBook Pro, from SightCare, offers a large, 12.5-inch FHD screen with full-page text-to-speech scanning; all in a light, foldable, extremely portable unit, complete with an attractive protective carry case.

Image of the Monarch laying flat with a tactile chart on the display

Monarch

This highly innovative technology along with the development of a new dynamic file type that will bring braille and graphics together in a navigable file, will bridge the existing educational gap for all blind students.

Logan 6dot Braille Maker

Logan 6dot Braille Label Maker

The 6dot Braille Label Maker is ergonomically designed to be portable and easy to use anywhere.  It has a built in Braille keyboard that supports all grades of Braille in virtually every language.  The powered embossing makes for high quality Braille labels that are...
Image of the MagniLink TAB scanning a document to the right of the device.

MagniLink TAB 2 with Surface Pro 8

This tablet solution based on a Microsoft Surface Pro with 12.3” screen gives the user a complete mobile solution. The unit is perfect for any smaller task, as well as for long term reading. Use it as a video magnifier with built in OCR, or as a complete computer with access to everything – gives endless possibilities!

front view image of the BrailleTrac Braille Embosser

BrailleTrac 120

Braille Trac 120 – Leading Braille & Tactile Graphics Embosser

ViewPlus Elite 200 front image

ViewPlus Elite 200 and Premier 100

ViewPlus Elite 200 and Premier 100 - High Volume Braille Production High-speed Braille along with Tiger super-high-resolution graphics Automatic double-sided embossing-no flipping the paper Production-strength hardware made for running long hours Compact desktop...
Max Event telescopic glasses Eschenbach

MAX TV Event Telescopic Glasses

These hands-free, head-mounted glasses provide 2.1x magnification AND can be adjusted so that each eye lens is able to be focused separately [±3 diopters], making the system adaptable to most patients! The glasses will focus on objects from distances of 3 meters [10...
magnilink pro

MagniLink Pro

MagniLink Pro - Video Magnifier for Professional Users MagniLink PRO is intended for visually impaired professionals at work. It is a very complete system right from start and it will cover the needs for most users in most situations. MagniLink Pro Features Superior...