NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Image of the Connect 12- Smart Portable HD Magnifier viewing a math equation on a desktop

Connect 12

Connect 12 – Smart portable HD magnifier A smart, ultra-portable magnifier for the connected classroom Combining the power and connectivity of mainstream technology with the efficiency and ease of use of assistive technology, Connect 12 is a unique, powerful, and...
ViewPlus Delta Braille Printer

ViewPlus Delta

  The ViewPlus Delta is the perfect blend of tactile graphics and Braille at 120 CPS. Large format paper and industry leading tactile graphics all in a convenient desktop embosser. 120 characters per second 400 pph (A4 Paper Size) Double Sided Braille Printing...
Sample image of a desktop video magnifier

Reveal 16i

Reveal 16i Overview Reveal 16i is a unique, smart, intuitive, and compact foldable magnifier. Designed with simplicity in mind, this new versatile digital magnifier is the perfect solution to help you stay productive in your daily life. Google Play Store accessible to...
Romeo 60 Braille Printer

Romeo 60 Braille Embosser

Romeo 60 Braille Embosser with TactileView Romeo 60 is a high-performance single-sided embosser designed to produce high-quality braille at an impressive speed of up to 90 characters per second on tractor-feed paper. Equipped with the TactileView software it allows...
Kurzweil 1000 Box

Kurzweil 1000

Kurzweil 1000 is an advanced reading tool for people who are blind or severely visually impaired. It works on a personal computer in conjunction with a flatbed scanner and synthetic speech to convert the printed word into speech.

Max Detail Glasses Eschenbach

MAX Detail Glasses

Do you have trouble reading books, newspapers, the print on computer screens, labels on medicine bottles, ingredients on food packages, train schedules, recipes, menus in restaurants, or mail? Eschenbach has manufactured a new product that will take the effort out of...
image of the Mantis Q40 with a full QWERTY keyboard with a refreshable braille display below

Mantis Q40

The Mantis Q40 is the first-ever Bluetooth® QWERTY keyboard and 40-cell refreshable braille display that you can pair with your screen reader or smartphone or simply use as a standalone device. Either way, you have braille at your fingertips, every time.

image of the coast camera on a stick by itself with no background

CoaSt (Camera-on-a-Stick)

CoaSt is a small, lightweight camera, complete with a tripod (and clamp) mount that can extend to view from greater heights.

image of coast camera on magnification stand

CoaSt (Camera on a Stick) Duo!

Use CoaSt Duo to see the whiteboard or presentation or anything you need to magnify at a distance. Point CoaSt Duo down to magnify documents on your desk. Or aim CoaSt Duo toward you to use mirror-mode for grooming.

Photo of the front of the Index Basic V5

Index Basic-D V5

The Basic-D V5 is simply one of the most popular portable embossers in the world. It produces single or double-sided braille on continuous fanfold paper.