NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
equity 4830 adjustable hand crank table

Equity Adjustable Tables

Equity Adjustable Tables accommodates students of all ages and abilities at an excellent price. The Equity Table is an ideal solution when frequent adjustment is needed to accommodate students who use wheelchairs.

Max Detail Glasses Eschenbach

MAX Detail Glasses

Do you have trouble reading books, newspapers, the print on computer screens, labels on medicine bottles, ingredients on food packages, train schedules, recipes, menus in restaurants, or mail? Eschenbach has manufactured a new product that will take the effort out of...
photo of an animated laptop with the GuideConnect software opened on the main menu, which contains size large different colored blocks to easily access email, letters, websites, scanner, books, and address book.

GuideConnect

Designed for people with visual impairments, GuideConnect helps people who are losing their sight stay independent for longer. It connects you to friends and family, and provides easy access to a range of entertainment.

Cloverbook plus video magnifier viewing the periodic table

CloverBook Plus

CloverBook Plus - Portable Large Screen Magnifier This large 12.5″ FHD touchscreen video magnifier comes equipped with 3 viewing modes (near, self and distance view) all in a compact, foldable design weighing less than 5lbs! View documents on a desk or switch camera...
featured image of the dotpadx

Dot Pad X

A multiline Braille display that converts images, PDFs and graphs into touchable content in real time.

front view image of the Acrobat HD Ultra Desktop Magnifier - a black monitor with white text "Acrobat HD Ultra - See near, far, and everything in between" on the screen with the camera on top of the monitor

Acrobat HD Ultra

Acrobat HD Ultra is a complete system featuring a Full 3-in-1 HD camera with a 22”, 24”, or 27” high resolution HD screen.

Sample Output from Duxbury with inline print

Duxbury Braille Translator

Duxbury Braille Translator is used by virtually all of the world’s leading braille publishers. No one supports more languages than Duxbury Systems. DBT supports over 180 languages in either uncontracted or contracted (when such rules exist) braille. The software can product contracted and uncontracted literary, mathematics, and technical braille. 

image of the ViewPlus Color Elite Braille Embosser from the front

ViewPlus Color Elite Braille Embosser

Meet the NEW VP Color Elite! A high-speed braille production embosser – now with high-quality color ink!

Merlin Elite Pro with man reading

Merlin Elite Pro

  Full HD Video Magnifier & Full Page Text-to-Speech Merlin Elite Pro will read your favorite book or article aloud with a simple push of a button. Read along with ease as the magnified text is displayed and read to you. View photographs and other images in...
Max TV Glasses Eschenbach

MAX TV Glasses

Maximize the size of TV screens with the easiest-to-fit, binocular, telescopic distance system ever introduced - MAXTV glasses! These hands-free, head-mounted glasses provide 2.1x magnification and can be adjusted so that each eye lens can be focused separately [±3...