NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.

Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.

Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!

(918) 665-0329

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)

VictorReader Stream 3

Featuring a fully tactile interface, the Victor Reader Stream 3 is a handheld digital audio player to enjoy your media content. This assistive device lets you listen to books, newspapers, web radio, music, podcasts, and other online resources. Simple to use for anyone who is blind or living with a visual impairment, the Stream talking book player packs all your media into place and gives 15 hours of battery life, leaving more time to enjoy media content.

front view image of the BrailleTrac Braille Embosser

BrailleTrac 120

Braille Trac 120 – Leading Braille & Tactile Graphics Embosser

BrailleSense 7

The BrailleSense 7 represents a fundamental pivot in assistive technology: Moving from an era where users must adapt to their devices to one where devices intuitively respond to users.

Juliet 120 Double-Sided Braille

Juliet 120 - World Leading Tractor-Fed Braille Embosser The Juliet 120 sets a new standard in producing high-quality double-sided Braille documents, delivering impressive speeds of up to 140 characters per second and generating over 400 pages per hour. Built with...

Monarch

This highly innovative technology along with the development of a new dynamic file type that will bring braille and graphics together in a navigable file, will bridge the existing educational gap for all blind students.

Vision Buddy Mini

Rediscover life with Vision Buddy 4 Mini. Enjoy greater independence by streaming television directly to your eyes, allowing you to watch your favorite shows with enhanced clarity. It also makes everyday reading easier, whether you are looking through documents, letters, books, medication labels, or bills.

BR’EYE

BR’EYE is designed to make braille accessible to all profiles: children, adults, beginners or not… With extensive customization possibilities and different difficulty levels, BR’EYE opens the doors to braille learning to the greatest number.

Dot Pad X

A multiline Braille display that converts images, PDFs and graphs into touchable content in real time.

MagniLink WifiCam

MagniLink WifiCam is an all-in-one solution that wirelessly connects directly to an iPad. This convenient solution offers high quality and mobility standards, combined with outstanding image quality, modern technology and smart features.

Merlin Mini

Merlin mini offers the same reading comfort, ease of use, and functionality as a desktop video magnifier – but in a compact and foldable design. The Merlin mini is available in your choice of a 15” or 17” screen. A 3-in-1 rotating camera allows you to magnify text and...