NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.

Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.

Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!

(918) 665-0329

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)

Image of the Rogue Trac (Tractor-Fed) Front View

ViewPlus Rogue

The ViewPlus Rogue is the only embosser approved for Smarter Balanced testing. Industry leading tactile graphics all in a convenient desktop embosser.

ONYX OCR

The ONYX OCR magnifies and reads aloud any document. The clear voice, magnification and high contrast makes reading so much easier. Comfortably change your focus from reading magnified texts yourself, to letting the ONYX OCR read them to you when reading becomes too...

Elumentis LED Lamp

The Elumentis LED Lamp provides bright, adjustable illumination with intuitive operation. It’s a great option for those with low vision because it allows users to select the optimal light color temperature and brightness level they need to maximize their viewing...

MagniLink iTAB

MagniLink iTAB is a portable and flexible solution that makes it possible to use an LVI video magnifier with your iPad.

Compact GO

Compact Go is a lightweight and easy-to-use portable video magnifier that delivers clear, high quality images wherever you are. Whether you’re reading mail, checking labels, or viewing details at home or on the go, Compact Go combines powerful magnification, intuitive controls, and versatile viewing modes in a sleek, pocket-sized design. With dual cameras, vibrant contrast options, and reliable performance, it empowers users to see more clearly and stay independent throughout the day.

Monarch

This highly innovative technology along with the development of a new dynamic file type that will bring braille and graphics together in a navigable file, will bridge the existing educational gap for all blind students.

Ruby 10

Ruby 10 and Ruby 10 + Speech The RUBY 10 video magnifier features a 10-inch touchscreen and three dedicated cameras to help you magnify letters, magazines, labels, and photos. A swing-out arm allows you to view items in your hand and write. Enable full-page OCR on the...

GuideConnect

Designed for people with visual impairments, GuideConnect helps people who are losing their sight stay independent for longer. It connects you to friends and family, and provides easy access to a range of entertainment.

Explorē 12

explorē 12 – Portable video magnifier Magnify your active lifestyle! explore 12 is an easy-to-use, portable electronic magnifier that offers HD image quality for improved near and distance viewing. As the largest portable magnifier in our explorē series, its 12-inch...

Index FanFold-D V5

FanFold-D V5 Tractor-Fed Embosser Best braille printing technology rolled into a tractor-fed production embosser! With best-in-class indexing technology, the FanFold-D V5 is a high-speed, tractor-fed embosser that combines excellent dot quality, low maintenance, and...