NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Titan Large Print Keyboard for MAC

TITAN Large-Print Keyboard

TITAN Large-Print Keyboards make navigating your computer effortless, crafted to deliver a higher level of accessibility.

Image of the MagniLink iTAB from the side to see the desktop platform, tablet, and the camera overhead

MagniLink iTAB

MagniLink iTAB is a portable and flexible solution that makes it possible to use an LVI video magnifier with your iPad. 

BR’EYE

BR’EYE is designed to make braille accessible to all profiles: children, adults, beginners or not… With extensive customization possibilities and different difficulty levels, BR’EYE opens the doors to braille learning to the greatest number.

Image of the MagniLink TAB scanning a document to the right of the device.

MagniLink TAB 2 with Surface Pro 8

This tablet solution based on a Microsoft Surface Pro with 12.3” screen gives the user a complete mobile solution. The unit is perfect for any smaller task, as well as for long term reading. Use it as a video magnifier with built in OCR, or as a complete computer with access to everything – gives endless possibilities!

Image of the Taptilo Braille Learning Device

Taptilo

Taptilo is a smart braille learning device that makes braille learning fun and easy! 

Photo of the front of the Index Basic V5

Index Basic-D V5

The Basic-D V5 is simply one of the most popular portable embossers in the world. It produces single or double-sided braille on continuous fanfold paper.

Vision Buddy Mini

Rediscover life with Vision Buddy 4 Mini. Enjoy greater independence by streaming television directly to your eyes, allowing you to watch your favorite shows with enhanced clarity. It also makes everyday reading easier, whether you are looking through documents, letters, books, medication labels, or bills.

image of coast camera on magnification stand

CoaSt (Camera on a Stick) Duo!

Use CoaSt Duo to see the whiteboard or presentation or anything you need to magnify at a distance. Point CoaSt Duo down to magnify documents on your desk. Or aim CoaSt Duo toward you to use mirror-mode for grooming.

Image of a computer screen with the OpenBook logo on it with the software box sitting to the left of the monitor.

OpenBook

OpenBook scanning and reading system instantly converts printed materials to speech or large print output.

Image of the Monarch laying flat with a tactile chart on the display

Monarch

This highly innovative technology along with the development of a new dynamic file type that will bring braille and graphics together in a navigable file, will bridge the existing educational gap for all blind students.