NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
Contact Us to Learn More
Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Side Front View of the New IrisVision Live 2.0 Headworn Magnifier

IrisVision Live 2.0

IrisVision Live 2.0 - Your Gateway to Enhanced Vision! Get set for an epic visual voyage with IrisVision Live 2.0! Discover why Live 2.0 is the future of sight - the lightweight, portable headset that goes everywhere you go and helps you see it all. You can view...
ViewPlus Elite 200 front image

ViewPlus Elite 200 and Premier 100

ViewPlus Elite 200 and Premier 100 - High Volume Braille Production High-speed Braille along with Tiger super-high-resolution graphics Automatic double-sided embossing-no flipping the paper Production-strength hardware made for running long hours Compact desktop...
JAWS product image - picture of computer monitor with the JAWS logo on the front and JAWS box next to it

JAWS

JAWS, Job Access With Speech, is the world’s most popular screen reader, developed for computer users whose vision loss prevents them from seeing screen content or navigating with a mouse.

featured image of the dotpadx

Dot Pad X

A multiline Braille display that converts images, PDFs and graphs into touchable content in real time.

featured image of the cloverbook lite xl desktop magnifier

CloverBook Lite XL

This large 16′′ FHD touchscreen video magnifier has the feel and function of a desktop CCTV, in a much smaller and lightweight design. Fold up CloverBook Lite XL to take it with you, or simply to save desk space when not in use.

Adjustable Table Infinity 2 story

Infinity Adjustable Tables

This powered height-adjustable table is a wheelchair accessible activity table or computer workstation that’s as stylish as it is functional. Adjusts with the push of a button.

Transformer with 12 inch Panel

Transformer HD Wi-Fi OCR

Transformer HD – Portable Electronic Magnifier with Built In Wi-Fi New - Now MAC compatible. Transformer HD is a high performance portable video magnifier (CCTV), featuring a Sony ® Full HD 1080p 3-in-1 camera, Wi-Fi capability, and optional Full Page Text-to-Speech...
ClearView+ 24 inch Full HD Ultra Flexible Arm

ClearView+ Full HD 24″

Convenient use The ClearView+’s smoothly sliding reading platform helps you to navigate around documents. On the ergonomic wrist pad you can rest your hands next to the controls while reading. The “one touch” brake instantly and effortlessly freezes the position of...
Man using Merlin Mini to read a document

Merlin Mini

Merlin mini offers the same reading comfort, ease of use, and functionality as a desktop video magnifier – but in a compact and foldable design. The Merlin mini is available in your choice of a 15” or 17” screen. A 3-in-1 rotating camera allows you to magnify text and...
image of the davinci pro desktop video magnifier

DaVinci Pro

The DaVinci Pro is a high performance desktop video magnifier (CCTV), featuring a Full Sony 1080p 3-in-1 camera and Full Page Text-to-Speech or Optical Character Recognition (OCR).