NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
photo of an animated laptop with the GuideConnect software opened on the main menu, which contains size large different colored blocks to easily access email, letters, websites, scanner, books, and address book.

GuideConnect

Designed for people with visual impairments, GuideConnect helps people who are losing their sight stay independent for longer. It connects you to friends and family, and provides easy access to a range of entertainment.

Vision Buddy Mini

Rediscover life with Vision Buddy 4 Mini. Enjoy greater independence by streaming television directly to your eyes, allowing you to watch your favorite shows with enhanced clarity. It also makes everyday reading easier, whether you are looking through documents, letters, books, medication labels, or bills.

Image of the front and the back of the SensePlayer

SensePlayer

The SensePlayer is more than your normal multimedia player. Read and play your favorite documents and media from a wide variety of supported file types using the tactile keyboard that fits comfortably in the palm of your hand. Access web radio, download books, make high-fidelity recordings, connect and control your mobile device, and so much more.

Explore 12 Video Magnifier Front View

Explorē 12

explorē 12 – Portable video magnifier Magnify your active lifestyle! explore 12 is an easy-to-use, portable electronic magnifier that offers HD image quality for improved near and distance viewing. As the largest portable magnifier in our explorē series, its 12-inch...
Side view image of the Elumentis LED Lamp. Small base with control button on the bottom, a tall stand, and then the light on top.

Elumentis LED Lamp

The Elumentis LED Lamp provides bright, adjustable illumination with intuitive operation. It’s a great option for those with low vision because it allows users to select the optimal light color temperature and brightness level they need to maximize their viewing...
Tactonom Reader Flex

Tactonom Reader Flex

The Tactonom Reader Flex enable blind and severely visually impaired people to independently access, understand and work with graphic learning content. By combining the sense of touch and speech explanation, even complex content becomes comprehensible.

front view image of the BrailleTrac Braille Embosser

BrailleTrac 120

Braille Trac 120 – Leading Braille & Tactile Graphics Embosser

ClearReader+ and book

ClearReader+

Instant reading Rediscover the joy of reading anytime and anywhere. Within a few seconds, the ClearReader+ scans any magazine articles and reads them to you in naturally sounding voices. View pricing details on our price list page. Intuitive operation The...
explore 5 magnifier with pill bottle

Explorē 5

Explore 5 Handheld 5" Video Magnifier Quick Overview HD image quality: Brilliant 5˝ LCD screen and sharp HD autofocus camera 2X-22X magnification: Sharpness and clarity at the touch of a button Customizable: More than 18 enhancement modes The smallest, lightest 5˝ HD...
equity 4830 adjustable hand crank table

Equity Adjustable Tables

Equity Adjustable Tables accommodates students of all ages and abilities at an excellent price. The Equity Table is an ideal solution when frequent adjustment is needed to accommodate students who use wheelchairs.