NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
image of the focus 40 braille display

Focus Braille Displays

The 5th Generation of the Focus 40 Blue Braille Display is more rugged and stronger than ever. We’ve built the housing from aluminum and steel, added bumpers to absorb shock, and physically isolated the Braille cells to create a Braille Display to meet the demands of the active user

JAWS product image - picture of computer monitor with the JAWS logo on the front and JAWS box next to it

JAWS

JAWS, Job Access With Speech, is the world’s most popular screen reader, developed for computer users whose vision loss prevents them from seeing screen content or navigating with a mouse.

photo of an animated laptop with the GuideConnect software opened on the main menu, which contains size large different colored blocks to easily access email, letters, websites, scanner, books, and address book.

GuideConnect

Designed for people with visual impairments, GuideConnect helps people who are losing their sight stay independent for longer. It connects you to friends and family, and provides easy access to a range of entertainment.

side view image of the orcam myeye pro showing the navigation bar and slow up shot of the camera

OrCam MyEye Pro

Meet the OrCam MyEye Pro: a wearable visual impairment solution designed to empower daily independence. Instantly read text from any book & screen, recognize loved ones, and easily identify products – all communicated in real-time.

Ruby 10 showing text White on Black

Ruby 10

Ruby 10 and Ruby 10 + Speech The RUBY 10 video magnifier features a 10-inch touchscreen and three dedicated cameras to help you magnify letters, magazines, labels, and photos. A swing-out arm allows you to view items in your hand and write. Enable full-page OCR on the...
Image of the Amigo 8 displaying the Amigo Logo on the screen

Amigo 8

Introducing: The New Amigo 8! ..... for Low Vision Users. Portable HD Desktop Magnifier On The Go High Definition • Lightweight • Portable Amigo makes undetectable text visible again with the help of Dynamic Contrast, a proprietary feature that enhances the contrast...
Topaz OCR video Magnifier

TOPAZ OCR

It reads to you! Enjoy faster reading and better comprehension with less fatigue The multi-featured TOPAZ OCR magnifies and reads aloud any printed document. The clear voice, high-definition magnification and high contrast makes reading so much easier. Comfortably...
Image of the MagniLink WifiCam being used to view a document to the right of the tablet.

MagniLink WifiCam

MagniLink WifiCam is an all-in-one solution that wirelessly connects directly to an iPad. This convenient solution offers high quality and mobility standards, combined with outstanding image quality, modern technology and smart features.

BR’EYE

BR’EYE is designed to make braille accessible to all profiles: children, adults, beginners or not… With extensive customization possibilities and different difficulty levels, BR’EYE opens the doors to braille learning to the greatest number.

Mountainbatten Brailler Tutor showing top view

Mountbatten Brailler Tutor

The Mountbatten Brailler Tutor is the complete Braille learning center for children and their teachers. As a professional resource, the Mountbatten Brailler Tutor offers exceptional connectivity and software to simultaneously support flexible teaching and educational...