NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Image of the MagniLink WifiCam being used to view a document to the right of the tablet.

MagniLink WifiCam

MagniLink WifiCam is an all-in-one solution that wirelessly connects directly to an iPad. This convenient solution offers high quality and mobility standards, combined with outstanding image quality, modern technology and smart features.

Man using Merlin Mini to read a document

Merlin Mini

Merlin mini offers the same reading comfort, ease of use, and functionality as a desktop video magnifier – but in a compact and foldable design. The Merlin mini is available in your choice of a 15” or 17” screen. A 3-in-1 rotating camera allows you to magnify text and...

StellarTrek

StellarTrek - Leading the Way in Orientation and Mobility The StellarTrek, as the name suggests, is an exceptional digital orientation and mobility assistant with state-of-the-art GPS technology and a user-friendly tactile interface with buttons to guide you along...
Adjustable Table Hand Crank

Accella Adjustable Tables

Accella Adjustable Tables are attractive and modern, this height-adjustable table is ideal as a wheelchair accessible activity table or computer workstation.

Titan Large Print Keyboard for MAC

TITAN Large-Print Keyboard

TITAN Large-Print Keyboards make navigating your computer effortless, crafted to deliver a higher level of accessibility.

Tactonom Reader Flex

Tactonom Reader Flex

The Tactonom Reader Flex enable blind and severely visually impaired people to independently access, understand and work with graphic learning content. By combining the sense of touch and speech explanation, even complex content becomes comprehensible.

Ruby HD Reading pill bottle

Ruby HD

Crystal-clear Image in a Lightweight Handheld HD Video Magnifier The RUBY HD combines high-definition camera technology with a lightweight body to bring you crystal-clear images in a small package. The 4.3-inch screen and built-in LED lighting provide magnified...
featured image of the dotpadx

Dot Pad X

A multiline Braille display that converts images, PDFs and graphs into touchable content in real time.

Cloverbook plus video magnifier viewing the periodic table

CloverBook Plus

CloverBook Plus - Portable Large Screen Magnifier This large 12.5″ FHD touchscreen video magnifier comes equipped with 3 viewing modes (near, self and distance view) all in a compact, foldable design weighing less than 5lbs! View documents on a desk or switch camera...
featured image of the compact go handheld video magnifier

Compact GO

Compact Go is a lightweight and easy-to-use portable video magnifier that delivers clear, high quality images wherever you are. Whether you’re reading mail, checking labels, or viewing details at home or on the go, Compact Go combines powerful magnification, intuitive controls, and versatile viewing modes in a sleek, pocket-sized design. With dual cameras, vibrant contrast options, and reliable performance, it empowers users to see more clearly and stay independent throughout the day.