NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
humanware explore 8 video magnifier on its stand viewing a magazine underneath

Explorē 8

The explorē 8 is a touchscreen portable magnifier that is ideal for anyone with vision loss who needs an electronic reading aid for magnifying documents.

Image of the Braille Buddy Front View

Braille Buddy – Braille Embosser

Braille Buddy - a braille embosser that is so versatile it can meet the demands of everyday users! 25 characters/second – the fastest embosser at the price Quality single-sided braille High-resolution tactile graphics – multiple dot heights for greater detail Braille...
Victor Reader Stratus 12 M standalone view

Victor Reader Stratus

The Victor Reader Stratus12 M plays DAISY and MP3 books and music on CDs, SD cards, and USB flash drives. It has built-in text-to-speech to play computer text documents. In addition to the next and previous arrow navigation of Stratus4 M, the Stratus12 M includes a...
Image of the BrailleSense 6 Braille Notetaker from the top view showing the refreshable braille display, LED screen display, and perkins style keyboard

BrailleSense 6

Designed for long lasting performance the BrailleSense 6 notetaker lets you speed through tasks and stay connected and productive all day.

Merlin Elite Pro with man reading

Merlin Elite Pro

  Full HD Video Magnifier & Full Page Text-to-Speech Merlin Elite Pro will read your favorite book or article aloud with a simple push of a button. Read along with ease as the magnified text is displayed and read to you. View photographs and other images in...
image of the odyssey reader from the side with the handle up and the camera locked

Odyssey Desktop Reader

Enhance your next reading journey with the Odyssey Desktop Reader … HumanWare’s compact, lightweight, easy-to-use text-to-speech reader features large, tactile keys and generates an incomparably streamlined reading experience.

Angled Side Image of the Brailliant BI 20X from below

Brailliant BI 20X

Brailliant BI 20X is the ideal portable 20–cell refreshable braille display that you can pair with your favorite devices or use with standalone applications.

clearview Magnifier

ClearView C HD One

Overview The new Optelec ClearView C One is a modern desktop video magnifier that is designed to improve your reading experience. C-ing without limitations When we started to develop this desktop video magnifier, we wanted to eliminate all of the difficulties users...
image of the NanoNob from directly above it - the nanonob is a black box with a silver dial in the middle of the device

NANONOB

The NanoNob is a compact, round dial device engineered to act as an alternative solution to swiping for VoiceOver or TalkBack users.

Side view image of the Elumentis LED Lamp. Small base with control button on the bottom, a tall stand, and then the light on top.

Elumentis LED Lamp

The Elumentis LED Lamp provides bright, adjustable illumination with intuitive operation. It’s a great option for those with low vision because it allows users to select the optimal light color temperature and brightness level they need to maximize their viewing...