NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
image of the BrailleNote Touch Plus with the Main Menu Open on the display

BrailleNote Touch Plus

This powerful note taker, equipped with an ultra-fast processor, makes it easy to write assignments or create graphics without making noise.

Clearview Go with Lady at Home reading a magazine

ClearView Go

ClearView Go - Available in 15" and 17" ClearView GO offers the same reading comfort, ease of use, and functionality as a desktop video magnifier, but in a compact and foldable design. It is the ideal solution for people who need magnification at different locations....
Image of the MagniLink TAB scanning a document to the right of the device.

MagniLink TAB 2 with Surface Pro 8

This tablet solution based on a Microsoft Surface Pro with 12.3” screen gives the user a complete mobile solution. The unit is perfect for any smaller task, as well as for long term reading. Use it as a video magnifier with built in OCR, or as a complete computer with access to everything – gives endless possibilities!

PowerMag Handheld Magnifier 3.5x

PowerMag Handheld Magnifiers

Clear and Sharp Image The PowerMag Handheld Magnifiers provide high-quality, lightweight and scratch-resistant magnifying lens ensures a sharply defined image, while the integrated lighting provides evenly dispensed clear white light for high contrast and high...
ViewPlus Delta Braille Printer

ViewPlus Delta

  The ViewPlus Delta is the perfect blend of tactile graphics and Braille at 120 CPS. Large format paper and industry leading tactile graphics all in a convenient desktop embosser. 120 characters per second 400 pph (A4 Paper Size) Double Sided Braille Printing...
Tactonom Reader Flex

Tactonom Reader Flex

The Tactonom Reader Flex enable blind and severely visually impaired people to independently access, understand and work with graphic learning content. By combining the sense of touch and speech explanation, even complex content becomes comprehensible.

Front View image of the Vision Buddy Device

Vision Buddy

Vision Buddy is the world’s first all-in-one assistive device designed for the visually impaired to perform day to day tasks.

Image of the Connect 12- Smart Portable HD Magnifier viewing a math equation on a desktop

Connect 12

Connect 12 – Smart portable HD magnifier A smart, ultra-portable magnifier for the connected classroom Combining the power and connectivity of mainstream technology with the efficiency and ease of use of assistive technology, Connect 12 is a unique, powerful, and...
Pebble HD handheld video magnifier reading Pill bottles

Pebble HD

Pebble HD Hand Held Magnifier The Only HD Hand Held Magnifier You'll Ever Need! HD • Lightweight • Portable Pebble HD boasts a new HD camera providing a crisp, clear, colorful, high definition picture. A new ergonomic lightweight compact design makes it the perfect...
image of the Mantis Q40 with a full QWERTY keyboard with a refreshable braille display below

Mantis Q40

The Mantis Q40 is the first-ever Bluetooth® QWERTY keyboard and 40-cell refreshable braille display that you can pair with your screen reader or smartphone or simply use as a standalone device. Either way, you have braille at your fingertips, every time.