NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.

Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.

Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!

(918) 665-0329

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)

SensePlayer

The SensePlayer is more than your normal multimedia player. Read and play your favorite documents and media from a wide variety of supported file types using the tactile keyboard that fits comfortably in the palm of your hand. Access web radio, download books, make high-fidelity recordings, connect and control your mobile device, and so much more.

Dolphin SuperNova

SuperNova is a range of assistive technology for people who are blind or partially sighted. You can rely on SuperNova to provide exceptional magnification, screen reading and braille support.

MagniLink WifiCam

MagniLink WifiCam is an all-in-one solution that wirelessly connects directly to an iPad. This convenient solution offers high quality and mobility standards, combined with outstanding image quality, modern technology and smart features.

CoaSt (Camera-on-a-Stick)

CoaSt is a small, lightweight camera, complete with a tripod (and clamp) mount that can extend to view from greater heights.

Image of the Rogue Trac (Tractor-Fed) Front View

ViewPlus Rogue

The ViewPlus Rogue is the only embosser approved for Smarter Balanced testing. Industry leading tactile graphics all in a convenient desktop embosser.

Merlin Ultra

Merlin ultra – Desktop Magnifier for Low Vision The new affordable Merlin ultra magnifier offers high definition color and contrast, resulting in a beautiful crystal clear picture with vibrant colors. See for yourself what makes Merlin ultra magnifier the greatest...

Envision Glasses

Envision Glasses – Articulating everyday visual information into speech. And, with this information, comes the feeling of independence and the perception of possibilities.

ViewPlus Elite 200 and Premier 100

ViewPlus Elite 200 and Premier 100 - High Volume Braille Production High-speed Braille along with Tiger super-high-resolution graphics Automatic double-sided embossing-no flipping the paper Production-strength hardware made for running long hours Compact desktop...

Index Everest-D V5

Everest-D V5 Braille Embosser Everest-D V5, the pinnacle of cut-sheet braille printing and is the most versatile braille embosser on the market. Embossing up to 140 characters per second, it prints braille in any format on cut sheets of paper, supports automatic...

CloverBook Pro XL

NEW CloverBook Pro XL from SightCare – a new, larger-screen version of the popular CloverBook Pro! Boasting a 16-inch touchscreen display, the CloverBook Pro XL not only gives more screen space, but also offers a wider scanning area so you can scan & read documents up to 11″x17″ in size.