NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Logan 6Dot Braille Coach Image

BrailleCoach – Logan 6Dot

The 6dot BrailleCoach is a device that uses RFID technology to identify and speak recorded information linked to Braille embossed tags.

Onyx Deskset HD Showing Eye Ball

ONYX Deskset HD

Portable High-Definition Video Magnifier The ONYX Deskset HD delivers high-definition magnification in a sleek new design. With its integrated camera and monitor, the ONYX Deskset HD lets you read what you want, whether it’s across the room or at your desk. The 3-in-1...
image of the coast camera on a stick by itself with no background

CoaSt (Camera-on-a-Stick)

CoaSt is a small, lightweight camera, complete with a tripod (and clamp) mount that can extend to view from greater heights.

thumbnail image of the splay

Splay

The world’s first big screen, portable desktop magnifier – Splay portable foldable monitor and projector works as a mobile magnifier camera. Simple plug and play any device with HDMI connection anywhere – magnifying on the go!

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MagniLink Mini

MagniLink Mini is ideal for use in classrooms and workplaces where the user frequently need to move the video magnifier between different rooms and locations.

Kurzweil 1000 Box

Kurzweil 1000

Kurzweil 1000 is an advanced reading tool for people who are blind or severely visually impaired. It works on a personal computer in conjunction with a flatbed scanner and synthetic speech to convert the printed word into speech.

image of a computer screen with the FUSION logo on it with the FUSION software box on the left hand side of the monitor

Fusion

FUSION - powered by JAWS and ZoomText Fusion is the ultimate accessibility tool for schools, agencies, training centers, and businesses where individuals with vision loss are served. Fusion provides the best of both worlds – ZoomText® , with its screen magnification...
Front View image of the Vision Buddy Device

Vision Buddy

Vision Buddy is the world’s first all-in-one assistive device designed for the visually impaired to perform day to day tasks.

Image of the front and the back of the SensePlayer

SensePlayer

The SensePlayer is more than your normal multimedia player. Read and play your favorite documents and media from a wide variety of supported file types using the tactile keyboard that fits comfortably in the palm of your hand. Access web radio, download books, make high-fidelity recordings, connect and control your mobile device, and so much more.

Pebble HD handheld video magnifier reading Pill bottles

Pebble HD

Pebble HD Hand Held Magnifier The Only HD Hand Held Magnifier You'll Ever Need! HD • Lightweight • Portable Pebble HD boasts a new HD camera providing a crisp, clear, colorful, high definition picture. A new ergonomic lightweight compact design makes it the perfect...