NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
side view image of the orcam myeye pro showing the navigation bar and slow up shot of the camera

OrCam MyEye Pro

Meet the OrCam MyEye Pro: a wearable visual impairment solution designed to empower daily independence. Instantly read text from any book & screen, recognize loved ones, and easily identify products – all communicated in real-time.

OrCam Read

OrCam Read is an intuitive handheld device designed to create an independent, effortless and enjoyable reading experience for people with low vision and visual impairments including reading difficulties related to age-related vision loss, mild to moderate low vision or reading fatigue.

Angled Side Image of the Brailliant BI 20X from below

Brailliant BI 20X

Brailliant BI 20X is the ideal portable 20–cell refreshable braille display that you can pair with your favorite devices or use with standalone applications.

Victor Reader Stratus 12 M standalone view

Victor Reader Stratus

The Victor Reader Stratus12 M plays DAISY and MP3 books and music on CDs, SD cards, and USB flash drives. It has built-in text-to-speech to play computer text documents. In addition to the next and previous arrow navigation of Stratus4 M, the Stratus12 M includes a...
image of the coast camera on a stick by itself with no background

CoaSt (Camera-on-a-Stick)

CoaSt is a small, lightweight camera, complete with a tripod (and clamp) mount that can extend to view from greater heights.

side photo of the brailliant bi 40x braille display showing the power button and USB port

Brailliant BI 40X

Brailliant BI 40X – Uniquely powered by Bluetooth 5 wireless technology, this refreshable 40–cell braille display will double your pairing speed and quadruple your range, providing a more reliable and stable connection for an outstanding user experience.

Max Event telescopic glasses Eschenbach

MAX TV Event Telescopic Glasses

These hands-free, head-mounted glasses provide 2.1x magnification AND can be adjusted so that each eye lens is able to be focused separately [±3 diopters], making the system adaptable to most patients! The glasses will focus on objects from distances of 3 meters [10...
ViewPlus Elite 200 front image

ViewPlus Elite 200 and Premier 100

ViewPlus Elite 200 and Premier 100 - High Volume Braille Production High-speed Braille along with Tiger super-high-resolution graphics Automatic double-sided embossing-no flipping the paper Production-strength hardware made for running long hours Compact desktop...
SmartReader Showing man using device

Smart Reader HD OCR

Smart Reader HD OCR The Smart Reader HD is a lightweight, portable reader/scanner with large built-in user friendly tactile control buttons. A fully integrated solution, the Smart Reader HD offers the advantage of a built-in HD camera and OCR (optical character...
Sample image of a desktop video magnifier

Reveal 16i

Reveal 16i Overview Reveal 16i is a unique, smart, intuitive, and compact foldable magnifier. Designed with simplicity in mind, this new versatile digital magnifier is the perfect solution to help you stay productive in your daily life. Google Play Store accessible to...