NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Topaz EZ magnifing Suduku

TOPAZ EZ HD

TOPAZ EZ HD is an economical high-definition (HD) magnifier that emphasizes ease of use with single-function controls. The HD camera provides superior image quality, a wider field of view, and a lower magnification range. View pricing details on our price list page.

Activator

The Activator is a new kind of Braille display concept: it extends the proven features of our Braille displays – such as the concave Braille cells and the patented ATC technology for automatic switching – with forward-looking innovations from unprecedented hardware and software solutions in a modern design.

Cloverbook plus video magnifier viewing the periodic table

CloverBook Plus

CloverBook Plus - Portable Large Screen Magnifier This large 12.5″ FHD touchscreen video magnifier comes equipped with 3 viewing modes (near, self and distance view) all in a compact, foldable design weighing less than 5lbs! View documents on a desk or switch camera...
PowerMag Handheld Magnifier 3.5x

PowerMag Handheld Magnifiers

Clear and Sharp Image The PowerMag Handheld Magnifiers provide high-quality, lightweight and scratch-resistant magnifying lens ensures a sharply defined image, while the integrated lighting provides evenly dispensed clear white light for high contrast and high...
Image of woman wearing envision glasses, wearable for low vision and blind to snap a photo outside

Envision Glasses

Envision Glasses – Articulating everyday visual information into speech. And, with this information, comes the feeling of independence and the perception of possibilities.

Compact 10 HD showing Optelec Logo

Compact 10 HD

Compact 10 HD + Compact 10 HD Speech With the large 10” screen, customizable features, intuitive operation, and optional full-page text-to-speech, the Compact 10 HD and the Compact 10 HD Speech offer all the benefits of a desktop video magnifier, but in a much...
Tablet, iMac, and Laptop all with prodigi logo and text on the screens reading "Prodigi Software - Powered by Humanware"

Prodigi Software for Windows

Prodigi Software for Windows is a revolutionary software designed to enhance the learning and working experience for people with low vision. Available in three configurations, Prodigi offers a comprehensive suite of tools tailored to the needs of educators, students, and working professionals alike.

photo of the maggie ivr headset vision goggles with iphone and headset

Maggie iVR

The Maggie iVR is a revolutionary wearable device designed for individuals with low vision. Utilizing state-of-the-art virtual reality technology, it seamlessly integrates with the iPhone 16 Pro to provide enhanced visual clarity in real-time. I

side photo of the brailliant bi 40x braille display showing the power button and USB port

Brailliant BI 40X

Brailliant BI 40X – Uniquely powered by Bluetooth 5 wireless technology, this refreshable 40–cell braille display will double your pairing speed and quadruple your range, providing a more reliable and stable connection for an outstanding user experience.

BR’EYE

BR’EYE is designed to make braille accessible to all profiles: children, adults, beginners or not… With extensive customization possibilities and different difficulty levels, BR’EYE opens the doors to braille learning to the greatest number.