NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Romeo 60 Braille Printer

Romeo 60 Braille Embosser

Romeo 60 Braille Embosser with TactileView Romeo 60 is a high-performance single-sided embosser designed to produce high-quality braille at an impressive speed of up to 90 characters per second on tractor-feed paper. Equipped with the TactileView software it allows...

OrCam Read

OrCam Read is an intuitive handheld device designed to create an independent, effortless and enjoyable reading experience for people with low vision and visual impairments including reading difficulties related to age-related vision loss, mild to moderate low vision or reading fatigue.

Image of a computer screen with the OpenBook logo on it with the software box sitting to the left of the monitor.

OpenBook

OpenBook scanning and reading system instantly converts printed materials to speech or large print output.

Sample image of a desktop video magnifier

Reveal 16i

Reveal 16i Overview Reveal 16i is a unique, smart, intuitive, and compact foldable magnifier. Designed with simplicity in mind, this new versatile digital magnifier is the perfect solution to help you stay productive in your daily life. Google Play Store accessible to...
Angled Side Image of the Brailliant BI 20X from below

Brailliant BI 20X

Brailliant BI 20X is the ideal portable 20–cell refreshable braille display that you can pair with your favorite devices or use with standalone applications.

Adjustable Table Infinity 2 story

Infinity Adjustable Tables

This powered height-adjustable table is a wheelchair accessible activity table or computer workstation that’s as stylish as it is functional. Adjusts with the push of a button.

Image of the Taptilo Braille Learning Device

Taptilo

Taptilo is a smart braille learning device that makes braille learning fun and easy! 

image of the NanoNob from directly above it - the nanonob is a black box with a silver dial in the middle of the device

NANONOB

The NanoNob is a compact, round dial device engineered to act as an alternative solution to swiping for VoiceOver or TalkBack users.

explore 5 magnifier with pill bottle

Explorē 5

Explore 5 Handheld 5" Video Magnifier Quick Overview HD image quality: Brilliant 5˝ LCD screen and sharp HD autofocus camera 2X-22X magnification: Sharpness and clarity at the touch of a button Customizable: More than 18 enhancement modes The smallest, lightest 5˝ HD...
image of the focus 40 braille display

Focus Braille Displays

The 5th Generation of the Focus 40 Blue Braille Display is more rugged and stronger than ever. We’ve built the housing from aluminum and steel, added bumpers to absorb shock, and physically isolated the Braille cells to create a Braille Display to meet the demands of the active user