NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Photo of the front of the Index Basic V5

Index Basic-D V5

The Basic-D V5 is simply one of the most popular portable embossers in the world. It produces single or double-sided braille on continuous fanfold paper.

Side view image of the Elumentis LED Lamp. Small base with control button on the bottom, a tall stand, and then the light on top.

Elumentis LED Lamp

The Elumentis LED Lamp provides bright, adjustable illumination with intuitive operation. It’s a great option for those with low vision because it allows users to select the optimal light color temperature and brightness level they need to maximize their viewing...
SmartReader Showing man using device

Smart Reader HD OCR

Smart Reader HD OCR The Smart Reader HD is a lightweight, portable reader/scanner with large built-in user friendly tactile control buttons. A fully integrated solution, the Smart Reader HD offers the advantage of a built-in HD camera and OCR (optical character...
image of the odyssey reader from the side with the handle up and the camera locked

Odyssey Desktop Reader

Enhance your next reading journey with the Odyssey Desktop Reader … HumanWare’s compact, lightweight, easy-to-use text-to-speech reader features large, tactile keys and generates an incomparably streamlined reading experience.

BrailleSheet 120

BrailleSheet 120

  BrailleSheet 120 Braille Embosser The IRIE BrailleSheet 120 gives you fast, high-quality braille and tactile graphics at your fingertips! Embossing at 120 CPS this double-sided embosser gives you Library of Congress standard braille, the highest-resolution tactile...
photo of the hable device from the front - a small black remote like size device with 6 white braille keys and 2 black rocker bars on either side

Hable One

Hable One - Keyboard for the Blind Hable is an external keyboard designed to make using a smartphone simpler and more convenient for those with visual impairments, allowing for easy operation and accessibility. You can view pricing informationon the Hable One on our...

Vision Buddy Mini

Rediscover life with Vision Buddy 4 Mini. Enjoy greater independence by streaming television directly to your eyes, allowing you to watch your favorite shows with enhanced clarity. It also makes everyday reading easier, whether you are looking through documents, letters, books, medication labels, or bills.

humanware explore 8 video magnifier on its stand viewing a magazine underneath

Explorē 8

The explorē 8 is a touchscreen portable magnifier that is ideal for anyone with vision loss who needs an electronic reading aid for magnifying documents.

Pebble HD handheld video magnifier reading Pill bottles

Pebble HD

Pebble HD Hand Held Magnifier The Only HD Hand Held Magnifier You'll Ever Need! HD • Lightweight • Portable Pebble HD boasts a new HD camera providing a crisp, clear, colorful, high definition picture. A new ergonomic lightweight compact design makes it the perfect...
ViewPlus Delta Braille Printer

ViewPlus Delta

  The ViewPlus Delta is the perfect blend of tactile graphics and Braille at 120 CPS. Large format paper and industry leading tactile graphics all in a convenient desktop embosser. 120 characters per second 400 pph (A4 Paper Size) Double Sided Braille Printing...