NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Image of the front and the back of the SensePlayer

SensePlayer

The SensePlayer is more than your normal multimedia player. Read and play your favorite documents and media from a wide variety of supported file types using the tactile keyboard that fits comfortably in the palm of your hand. Access web radio, download books, make high-fidelity recordings, connect and control your mobile device, and so much more.

ClearView+ 24 inch Full HD Ultra Flexible Arm

ClearView+ Full HD 24″

Convenient use The ClearView+’s smoothly sliding reading platform helps you to navigate around documents. On the ergonomic wrist pad you can rest your hands next to the controls while reading. The “one touch” brake instantly and effortlessly freezes the position of...
Dolphin ScreenReader Logo

Dolphin ScreenReader

Dolphin ScreenReader is a fast, reliable screen reading software for people who are blind or visually impaired.

Reveal 16

Reveal 16 Overview Reveal 16 is an intuitive, easy to use and foldable digital magnifier that offers an unmatched crisp, and crystal-clear image quality thanks to its 10x optical zoom camera. Designed for seniors and elementary students, it enables to read documents,...
Image of the Monarch laying flat with a tactile chart on the display

Monarch

This highly innovative technology along with the development of a new dynamic file type that will bring braille and graphics together in a navigable file, will bridge the existing educational gap for all blind students.

Ruby XL HD Hand Held Magnifier viewing map

Ruby XL HD

HD Magnification in an Ultra-Portable Package The all-new RUBY XL HD puts crystal clear, high-definition magnification in the palm of your hand. At just 10.5 ounces, the slim RUBY XL HD goes anywhere with you. The five-inch screen brings out even the finest details....
Man using ClearView Magnifier

ClearView+ Full HD 24″ (Speech)

Quick Overview Does reading your newspaper or favorite book become too tiresome with a video magnifier? Do you lose time searching through text? Now enjoy the Optelec ClearView+ Speech, a completly new approach for the integration of OCR and text-to-speech technology...
Compact 10 HD showing Optelec Logo

Compact 10 HD

Compact 10 HD + Compact 10 HD Speech With the large 10” screen, customizable features, intuitive operation, and optional full-page text-to-speech, the Compact 10 HD and the Compact 10 HD Speech offer all the benefits of a desktop video magnifier, but in a much...
Topaz EZ magnifing Suduku

TOPAZ EZ HD

TOPAZ EZ HD is an economical high-definition (HD) magnifier that emphasizes ease of use with single-function controls. The HD camera provides superior image quality, a wider field of view, and a lower magnification range. View pricing details on our price list page.

StellarTrek

StellarTrek - Leading the Way in Orientation and Mobility The StellarTrek, as the name suggests, is an exceptional digital orientation and mobility assistant with state-of-the-art GPS technology and a user-friendly tactile interface with buttons to guide you along...