NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
close up image of the braillesense 6 mini which is a white braille notetaker with a perkins style keyboard, and refreshable braille display

BrailleSense 6 Mini

With the BrailleSense 6 mini, you can read books, write reports, complete assignments, send emails, share documents, and stay connected. The BrailleSense 6 Mini is built to go with you, where you need to go.

EYE5 Glasses

Eyedaptic EYE5 glasses optimizes the user’s functional peripheral across a wide range of use cases.

Angled Side Image of the Brailliant BI 20X from below

Brailliant BI 20X

Brailliant BI 20X is the ideal portable 20–cell refreshable braille display that you can pair with your favorite devices or use with standalone applications.

Merlin 24 HD video magnifier littlegirl

Merlin Ultra

Merlin ultra – Desktop Magnifier for Low Vision The new affordable Merlin ultra magnifier offers high definition color and contrast, resulting in a beautiful crystal clear picture with vibrant colors. See for yourself what makes Merlin ultra magnifier the greatest...
Kurzweil 1000 Box

Kurzweil 1000

Kurzweil 1000 is an advanced reading tool for people who are blind or severely visually impaired. It works on a personal computer in conjunction with a flatbed scanner and synthetic speech to convert the printed word into speech.

StellarTrek

StellarTrek - Leading the Way in Orientation and Mobility The StellarTrek, as the name suggests, is an exceptional digital orientation and mobility assistant with state-of-the-art GPS technology and a user-friendly tactile interface with buttons to guide you along...
Ruby HD Reading pill bottle

Ruby HD

Crystal-clear Image in a Lightweight Handheld HD Video Magnifier The RUBY HD combines high-definition camera technology with a lightweight body to bring you crystal-clear images in a small package. The 4.3-inch screen and built-in LED lighting provide magnified...
ClearView+ 24 inch Full HD Ultra Flexible Arm

ClearView+ Full HD 24″

Convenient use The ClearView+’s smoothly sliding reading platform helps you to navigate around documents. On the ergonomic wrist pad you can rest your hands next to the controls while reading. The “one touch” brake instantly and effortlessly freezes the position of...
Logan 6Dot Braille Coach Image

BrailleCoach – Logan 6Dot

The 6dot BrailleCoach is a device that uses RFID technology to identify and speak recorded information linked to Braille embossed tags.

image of the BrailleNote Touch Plus with the Main Menu Open on the display

BrailleNote Touch Plus

This powerful note taker, equipped with an ultra-fast processor, makes it easy to write assignments or create graphics without making noise.