NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Angled Side Image of the Brailliant BI 20X from below

Brailliant BI 20X

Brailliant BI 20X is the ideal portable 20–cell refreshable braille display that you can pair with your favorite devices or use with standalone applications.

Juliet 120 Braille Embosser Printer

Juliet 120 Double-Sided Braille

Juliet 120 - World Leading Tractor-Fed Braille Embosser The Juliet 120 sets a new standard in producing high-quality double-sided Braille documents, delivering impressive speeds of up to 140 characters per second and generating over 400 pages per hour. Built with...
JAWS product image - picture of computer monitor with the JAWS logo on the front and JAWS box next to it

JAWS

JAWS, Job Access With Speech, is the world’s most popular screen reader, developed for computer users whose vision loss prevents them from seeing screen content or navigating with a mouse.

side photo of the brailliant bi 40x braille display showing the power button and USB port

Brailliant BI 40X

Brailliant BI 40X – Uniquely powered by Bluetooth 5 wireless technology, this refreshable 40–cell braille display will double your pairing speed and quadruple your range, providing a more reliable and stable connection for an outstanding user experience.

ClearView+ 24 inch Full HD Ultra Flexible Arm

ClearView+ HD (22″)

Convenient use The ClearView+’s smoothly sliding reading platform helps you to navigate around documents. On the ergonomic wrist pad you can rest your hands next to the controls while reading. The “one touch” brake instantly and effortlessly freezes the position of...
Index FanFold-D_V5 Braille Printer

Index FanFold-D V5

FanFold-D V5 Tractor-Fed Embosser Best braille printing technology rolled into a tractor-fed production embosser! With best-in-class indexing technology, the FanFold-D V5 is a high-speed, tractor-fed embosser that combines excellent dot quality, low maintenance, and...
Traveller HD Portable Video Magnifier by the numbers

Traveller HD

Take it anywhere Unlike desktop magnifiers, the Traveller HD allows you to comfortably read letters, newspapers and other materials at the dining table, in bed, or in your favorite chair. Wherever you are, at home, in the office, at school or on vacation, the...
BrailleSheet 120

BrailleSheet 120

  BrailleSheet 120 Braille Embosser The IRIE BrailleSheet 120 gives you fast, high-quality braille and tactile graphics at your fingertips! Embossing at 120 CPS this double-sided embosser gives you Library of Congress standard braille, the highest-resolution tactile...
thumbnail image of the splay

Splay

The world’s first big screen, portable desktop magnifier – Splay portable foldable monitor and projector works as a mobile magnifier camera. Simple plug and play any device with HDMI connection anywhere – magnifying on the go!

Front View image of the Vision Buddy Device

Vision Buddy

Vision Buddy is the world’s first all-in-one assistive device designed for the visually impaired to perform day to day tasks.