NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.

Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.

Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!

(918) 665-0329

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)

OrCam Read

OrCam Read is an intuitive handheld device designed to create an independent, effortless and enjoyable reading experience for people with low vision and visual impairments including reading difficulties related to age-related vision loss, mild to moderate low vision or reading fatigue.

Kurzweil 1000

Kurzweil 1000 is an advanced reading tool for people who are blind or severely visually impaired. It works on a personal computer in conjunction with a flatbed scanner and synthetic speech to convert the printed word into speech.

Maggie iVR

The Maggie iVR is a revolutionary wearable device designed for individuals with low vision. Utilizing state-of-the-art virtual reality technology, it seamlessly integrates with the iPhone 16 Pro to provide enhanced visual clarity in real-time. I

Ruby HD

Crystal-clear Image in a Lightweight Handheld HD Video Magnifier The RUBY HD combines high-definition camera technology with a lightweight body to bring you crystal-clear images in a small package. The 4.3-inch screen and built-in LED lighting provide magnified...

Index Braille Box V5

Braille Box V5 Production Embosser Braille Box V5 Production embosser for high quality braille. For fast, high-volume braille embossing from cut paper, BrailleBox V5 offers exceptional value. Internationally recognized for its design, quiet and affordable, printing...

TOPAZ XL HD

The TOPAZ XL HD is the most versatile desktop video magnifier available – with the clarity and crispness of high definition plus PC compatibility. The TOPAZ XL HD uses a high definition camera to produce a clearer picture with sharper images and crisper text even at...

PIAF – Pictures in a Flash

PIAF translates images into simple or complex tactile concepts like clockwork. Used in a variety of educational, professional and personal settings, it offers you a simple way to prepare tactile graphics, embossing any black lines, letters or shapes that are drawn or printed.

GuideConnect

Designed for people with visual impairments, GuideConnect helps people who are losing their sight stay independent for longer. It connects you to friends and family, and provides easy access to a range of entertainment.

Compact 10 HD

Compact 10 HD + Compact 10 HD Speech With the large 10” screen, customizable features, intuitive operation, and optional full-page text-to-speech, the Compact 10 HD and the Compact 10 HD Speech offer all the benefits of a desktop video magnifier, but in a much...

Elumentis LED Lamp

The Elumentis LED Lamp provides bright, adjustable illumination with intuitive operation. It’s a great option for those with low vision because it allows users to select the optimal light color temperature and brightness level they need to maximize their viewing...