NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Angled Side Image of the Brailliant BI 20X from below

Brailliant BI 20X

Brailliant BI 20X is the ideal portable 20–cell refreshable braille display that you can pair with your favorite devices or use with standalone applications.

thumbnail image of the splay

Splay

The world’s first big screen, portable desktop magnifier – Splay portable foldable monitor and projector works as a mobile magnifier camera. Simple plug and play any device with HDMI connection anywhere – magnifying on the go!

Max Event telescopic glasses Eschenbach

MAX TV Event Telescopic Glasses

These hands-free, head-mounted glasses provide 2.1x magnification AND can be adjusted so that each eye lens is able to be focused separately [±3 diopters], making the system adaptable to most patients! The glasses will focus on objects from distances of 3 meters [10...
Image of the MagniLink TAB scanning a document to the right of the device.

MagniLink TAB 2 with Surface Pro 8

This tablet solution based on a Microsoft Surface Pro with 12.3” screen gives the user a complete mobile solution. The unit is perfect for any smaller task, as well as for long term reading. Use it as a video magnifier with built in OCR, or as a complete computer with access to everything – gives endless possibilities!

Dolphin SuperNova Logo

Dolphin SuperNova

SuperNova is a range of assistive technology for people who are blind or partially sighted. You can rely on SuperNova to provide exceptional magnification, screen reading and braille support.

Logan 6Dot Braille Coach Image

BrailleCoach – Logan 6Dot

The 6dot BrailleCoach is a device that uses RFID technology to identify and speak recorded information linked to Braille embossed tags.

magnilink pro

MagniLink Pro

MagniLink Pro - Video Magnifier for Professional Users MagniLink PRO is intended for visually impaired professionals at work. It is a very complete system right from start and it will cover the needs for most users in most situations. MagniLink Pro Features Superior...
photo of the maggie ivr headset vision goggles with iphone and headset

Maggie iVR

The Maggie iVR is a revolutionary wearable device designed for individuals with low vision. Utilizing state-of-the-art virtual reality technology, it seamlessly integrates with the iPhone 16 Pro to provide enhanced visual clarity in real-time. I

StellarTrek

StellarTrek - Leading the Way in Orientation and Mobility The StellarTrek, as the name suggests, is an exceptional digital orientation and mobility assistant with state-of-the-art GPS technology and a user-friendly tactile interface with buttons to guide you along...
Image of the MagniLink iTAB from the side to see the desktop platform, tablet, and the camera overhead

MagniLink iTAB

MagniLink iTAB is a portable and flexible solution that makes it possible to use an LVI video magnifier with your iPad.