NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.

Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.

Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!

(918) 665-0329

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)

SensePlayer

The SensePlayer is more than your normal multimedia player. Read and play your favorite documents and media from a wide variety of supported file types using the tactile keyboard that fits comfortably in the palm of your hand. Access web radio, download books, make high-fidelity recordings, connect and control your mobile device, and so much more.

Photo of the front of the Index Basic V5

Index Basic-D V5

The Basic-D V5 is simply one of the most popular portable embossers in the world. It produces single or double-sided braille on continuous fanfold paper.

Vision Buddy

Vision Buddy is the world’s first all-in-one assistive device designed for the visually impaired to perform day to day tasks.

Merlin Ultra

Merlin ultra – Desktop Magnifier for Low Vision The new affordable Merlin ultra magnifier offers high definition color and contrast, resulting in a beautiful crystal clear picture with vibrant colors. See for yourself what makes Merlin ultra magnifier the greatest...

BrailleNote Touch Plus

This powerful note taker, equipped with an ultra-fast processor, makes it easy to write assignments or create graphics without making noise.

ZoomText Mini Keyboard Black Keys on White

Bluetooth Large Print Logickeyboards (Mac/PC)

Navigating your computer has never been more effortless – Logickeyboard's Large Print Keyboard is crafted to deliver a higher level of accessibility, making it an ideal choice for those with visual impairments and low vision. The large and boldly printed keys...

front view image of the BrailleTrac Braille Embosser

BrailleTrac 120

Braille Trac 120 – Leading Braille & Tactile Graphics Embosser

Tactonom Reader Flex

The Tactonom Reader Flex enable blind and severely visually impaired people to independently access, understand and work with graphic learning content. By combining the sense of touch and speech explanation, even complex content becomes comprehensible.

Smart Reader HD OCR

Smart Reader HD OCR The Smart Reader HD is a lightweight, portable reader/scanner with large built-in user friendly tactile control buttons. A fully integrated solution, the Smart Reader HD offers the advantage of a built-in HD camera and OCR (optical character...

TOPAZ OCR

It reads to you! Enjoy faster reading and better comprehension with less fatigue The multi-featured TOPAZ OCR magnifies and reads aloud any printed document. The clear voice, high-definition magnification and high contrast makes reading so much easier. Comfortably...