NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
image of the odyssey reader from the side with the handle up and the camera locked

Odyssey Desktop Reader

Enhance your next reading journey with the Odyssey Desktop Reader … HumanWare’s compact, lightweight, easy-to-use text-to-speech reader features large, tactile keys and generates an incomparably streamlined reading experience.

explore 5 magnifier with pill bottle

Explorē 5

Explore 5 Handheld 5" Video Magnifier Quick Overview HD image quality: Brilliant 5˝ LCD screen and sharp HD autofocus camera 2X-22X magnification: Sharpness and clarity at the touch of a button Customizable: More than 18 enhancement modes The smallest, lightest 5˝ HD...
image of the ViewPlus Color Elite Braille Embosser from the front

ViewPlus Color Elite Braille Embosser

Meet the NEW VP Color Elite! A high-speed braille production embosser – now with high-quality color ink!

Man using Merlin Mini to read a document

Merlin Mini

Merlin mini offers the same reading comfort, ease of use, and functionality as a desktop video magnifier – but in a compact and foldable design. The Merlin mini is available in your choice of a 15” or 17” screen. A 3-in-1 rotating camera allows you to magnify text and...
ViewPlus Delta Braille Printer

ViewPlus Delta

  The ViewPlus Delta is the perfect blend of tactile graphics and Braille at 120 CPS. Large format paper and industry leading tactile graphics all in a convenient desktop embosser. 120 characters per second 400 pph (A4 Paper Size) Double Sided Braille Printing...
humanware explore 8 video magnifier on its stand viewing a magazine underneath

Explorē 8

The explorē 8 is a touchscreen portable magnifier that is ideal for anyone with vision loss who needs an electronic reading aid for magnifying documents.

Braillenote evolve featured image

BrailleNote Evolve

BrailleNote evolve is the first device to bring the trusted KeySoft experience into the world of Windows 11 Pro. This is more than a technical change; it is a shift in what a braille notetaker can be.

Juliet 120 Braille Embosser Printer

Juliet 120 Double-Sided Braille

Juliet 120 - World Leading Tractor-Fed Braille Embosser The Juliet 120 sets a new standard in producing high-quality double-sided Braille documents, delivering impressive speeds of up to 140 characters per second and generating over 400 pages per hour. Built with...
front view image of the BrailleTrac Braille Embosser

BrailleTrac 120

Braille Trac 120 – Leading Braille & Tactile Graphics Embosser

ViewPlus EmBraille Braille Printer

ViewPlus EmBraille

The ViewPlus EmBraillie is compact and highly portable with easy to use tractor fed paper. Making it the perfect choice for the classroom, busy professional, or at home. 25 characters per second High-Quality single sided Braille Tractor-fed Quality Tactile Graphics...