NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Onyx Deskset HD Showing Eye Ball

ONYX Deskset HD

Portable High-Definition Video Magnifier The ONYX Deskset HD delivers high-definition magnification in a sleek new design. With its integrated camera and monitor, the ONYX Deskset HD lets you read what you want, whether it’s across the room or at your desk. The 3-in-1...

ViewPlus Emprint Spotdot

ViewPlus Emprint Spotdot - World's Only Braille and Color Ink Embosser! 50 characters/second – single-sided braille  The highest resolution tactile graphics – 8 dot heights Prints braille and color ink on the same page Formats Word and Excel documents for braille...
Image of a computer screen with the OpenBook logo on it with the software box sitting to the left of the monitor.

OpenBook

OpenBook scanning and reading system instantly converts printed materials to speech or large print output.

Merlin 24 HD video magnifier littlegirl

Merlin Ultra

Merlin ultra – Desktop Magnifier for Low Vision The new affordable Merlin ultra magnifier offers high definition color and contrast, resulting in a beautiful crystal clear picture with vibrant colors. See for yourself what makes Merlin ultra magnifier the greatest...
Image of the Taptilo Braille Learning Device

Taptilo

Taptilo is a smart braille learning device that makes braille learning fun and easy! 

Image of the front and the back of the SensePlayer

SensePlayer

The SensePlayer is more than your normal multimedia player. Read and play your favorite documents and media from a wide variety of supported file types using the tactile keyboard that fits comfortably in the palm of your hand. Access web radio, download books, make high-fidelity recordings, connect and control your mobile device, and so much more.

Sample Output from Duxbury with inline print

Duxbury Braille Translator

Duxbury Braille Translator is used by virtually all of the world’s leading braille publishers. No one supports more languages than Duxbury Systems. DBT supports over 180 languages in either uncontracted or contracted (when such rules exist) braille. The software can product contracted and uncontracted literary, mathematics, and technical braille. 

Tactonom Reader Flex

Tactonom Reader Flex

The Tactonom Reader Flex enable blind and severely visually impaired people to independently access, understand and work with graphic learning content. By combining the sense of touch and speech explanation, even complex content becomes comprehensible.

photo of the hable device from the front - a small black remote like size device with 6 white braille keys and 2 black rocker bars on either side

Hable One

Hable One - Keyboard for the Blind Hable is an external keyboard designed to make using a smartphone simpler and more convenient for those with visual impairments, allowing for easy operation and accessibility. You can view pricing informationon the Hable One on our...
humanware explore 8 video magnifier on its stand viewing a magazine underneath

Explorē 8

The explorē 8 is a touchscreen portable magnifier that is ideal for anyone with vision loss who needs an electronic reading aid for magnifying documents.