NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
photo of the maggie ivr headset vision goggles with iphone and headset

Maggie iVR

The Maggie iVR is a revolutionary wearable device designed for individuals with low vision. Utilizing state-of-the-art virtual reality technology, it seamlessly integrates with the iPhone 16 Pro to provide enhanced visual clarity in real-time. I

Image of the MagniLink WifiCam being used to view a document to the right of the tablet.

MagniLink WifiCam

MagniLink WifiCam is an all-in-one solution that wirelessly connects directly to an iPad. This convenient solution offers high quality and mobility standards, combined with outstanding image quality, modern technology and smart features.

Sample image of a desktop video magnifier

Reveal 16i

Reveal 16i Overview Reveal 16i is a unique, smart, intuitive, and compact foldable magnifier. Designed with simplicity in mind, this new versatile digital magnifier is the perfect solution to help you stay productive in your daily life. Google Play Store accessible to...
front view image of the BrailleTrac Braille Embosser

BrailleTrac 120

Braille Trac 120 – Leading Braille & Tactile Graphics Embosser

Side view image of the Elumentis LED Lamp. Small base with control button on the bottom, a tall stand, and then the light on top.

Elumentis LED Lamp

The Elumentis LED Lamp provides bright, adjustable illumination with intuitive operation. It’s a great option for those with low vision because it allows users to select the optimal light color temperature and brightness level they need to maximize their viewing...

Ruby

For the many people who need help reading text and seeing details because of low vision, traditional magnifying glasses work only up to a point. The RUBY video magnifier takes handheld magnification to the next level and beyond. The RUBY’s 4-inch, full color, high...
Angled Side Image of the Brailliant BI 20X from below

Brailliant BI 20X

Brailliant BI 20X is the ideal portable 20–cell refreshable braille display that you can pair with your favorite devices or use with standalone applications.

clearview Magnifier

ClearView C HD One

Overview The new Optelec ClearView C One is a modern desktop video magnifier that is designed to improve your reading experience. C-ing without limitations When we started to develop this desktop video magnifier, we wanted to eliminate all of the difficulties users...
TOPAZ XL HD Video Magnifier

TOPAZ XL HD

The TOPAZ XL HD is the most versatile desktop video magnifier available – with the clarity and crispness of high definition plus PC compatibility. The TOPAZ XL HD uses a high definition camera to produce a clearer picture with sharper images and crisper text even at...
close up image of the braillesense 6 mini which is a white braille notetaker with a perkins style keyboard, and refreshable braille display

BrailleSense 6 Mini

With the BrailleSense 6 mini, you can read books, write reports, complete assignments, send emails, share documents, and stay connected. The BrailleSense 6 Mini is built to go with you, where you need to go.