NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.

Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.

Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!

(918) 665-0329

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)

MagniLink WifiCam

MagniLink WifiCam is an all-in-one solution that wirelessly connects directly to an iPad. This convenient solution offers high quality and mobility standards, combined with outstanding image quality, modern technology and smart features.

ClearView+ Full HD 24″ (Speech)

Quick Overview Does reading your newspaper or favorite book become too tiresome with a video magnifier? Do you lose time searching through text? Now enjoy the Optelec ClearView+ Speech, a completly new approach for the integration of OCR and text-to-speech technology...

Sample Output from Duxbury with inline print

Duxbury Braille Translator

Duxbury Braille Translator is used by virtually all of the world’s leading braille publishers. No one supports more languages than Duxbury Systems. DBT supports over 180 languages in either uncontracted or contracted (when such rules exist) braille. The software can product contracted and uncontracted literary, mathematics, and technical braille.

image of coast camera on magnification stand

CoaSt (Camera on a Stick) Duo!

Use CoaSt Duo to see the whiteboard or presentation or anything you need to magnify at a distance. Point CoaSt Duo down to magnify documents on your desk. Or aim CoaSt Duo toward you to use mirror-mode for grooming.

SensePlayer

The SensePlayer is more than your normal multimedia player. Read and play your favorite documents and media from a wide variety of supported file types using the tactile keyboard that fits comfortably in the palm of your hand. Access web radio, download books, make high-fidelity recordings, connect and control your mobile device, and so much more.

TOPAZ XL HD

The TOPAZ XL HD is the most versatile desktop video magnifier available – with the clarity and crispness of high definition plus PC compatibility. The TOPAZ XL HD uses a high definition camera to produce a clearer picture with sharper images and crisper text even at...

JAWS

JAWS, Job Access With Speech, is the world’s most popular screen reader, developed for computer users whose vision loss prevents them from seeing screen content or navigating with a mouse.

Merlin Ultra

Merlin ultra – Desktop Magnifier for Low Vision The new affordable Merlin ultra magnifier offers high definition color and contrast, resulting in a beautiful crystal clear picture with vibrant colors. See for yourself what makes Merlin ultra magnifier the greatest...

PIAF – Pictures in a Flash

PIAF translates images into simple or complex tactile concepts like clockwork. Used in a variety of educational, professional and personal settings, it offers you a simple way to prepare tactile graphics, embossing any black lines, letters or shapes that are drawn or printed.

ONYX Deskset HD

Portable High-Definition Video Magnifier The ONYX Deskset HD delivers high-definition magnification in a sleek new design. With its integrated camera and monitor, the ONYX Deskset HD lets you read what you want, whether it’s across the room or at your desk. The 3-in-1...