NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Merlin Elite Pro with man reading

Merlin Elite Pro

  Full HD Video Magnifier & Full Page Text-to-Speech Merlin Elite Pro will read your favorite book or article aloud with a simple push of a button. Read along with ease as the magnified text is displayed and read to you. View photographs and other images in...
featured image of the eSight Go Glasses from the left side

eSight Go Glasses

eSight Go glasses are eSight’s newest electronic glasses that can help people with significant central vision loss and full vision loss achieve up to 20/20 vision.

image of coast camera on magnification stand

CoaSt (Camera on a Stick) Duo!

Use CoaSt Duo to see the whiteboard or presentation or anything you need to magnify at a distance. Point CoaSt Duo down to magnify documents on your desk. Or aim CoaSt Duo toward you to use mirror-mode for grooming.

Photo of the front of the Index Basic V5

Index Basic-D V5

The Basic-D V5 is simply one of the most popular portable embossers in the world. It produces single or double-sided braille on continuous fanfold paper.

PIAF - Pictures in a Flash - Braille Tactile Printer sitting next to a laptop with a math equation on the screen

PIAF – Pictures in a Flash

PIAF translates images into simple or complex tactile concepts like clockwork. Used in a variety of educational, professional and personal settings, it offers you a simple way to prepare tactile graphics, embossing any black lines, letters or shapes that are drawn or printed.

image of the Mantis Q40 with a full QWERTY keyboard with a refreshable braille display below

Mantis Q40

The Mantis Q40 is the first-ever Bluetooth® QWERTY keyboard and 40-cell refreshable braille display that you can pair with your screen reader or smartphone or simply use as a standalone device. Either way, you have braille at your fingertips, every time.

StellarTrek

StellarTrek - Leading the Way in Orientation and Mobility The StellarTrek, as the name suggests, is an exceptional digital orientation and mobility assistant with state-of-the-art GPS technology and a user-friendly tactile interface with buttons to guide you along...
image of the BrailleNote Touch Plus with the Main Menu Open on the display

BrailleNote Touch Plus

This powerful note taker, equipped with an ultra-fast processor, makes it easy to write assignments or create graphics without making noise.

Sample image of a desktop video magnifier

Reveal 16i

Reveal 16i Overview Reveal 16i is a unique, smart, intuitive, and compact foldable magnifier. Designed with simplicity in mind, this new versatile digital magnifier is the perfect solution to help you stay productive in your daily life. Google Play Store accessible to...
BrailleBox Covers Closed

Index Braille Box V5

Braille Box V5 Production Embosser Braille Box V5 Production embosser for high quality braille. For fast, high-volume braille embossing from cut paper, BrailleBox V5 offers exceptional value. Internationally recognized for its design, quiet and affordable, printing...