NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Front View image of the Vision Buddy Device

Vision Buddy

Vision Buddy is the world’s first all-in-one assistive device designed for the visually impaired to perform day to day tasks.

Image of the PEARL scan and read camera plugged into a HP Laptop, scanning a textbook with the words on the screen

PEARL

The PEARL, combined with JAWS, Fusion, or OpenBook scanning and reading software, brings blind and low vision users instant portable access to printed material with an array of human-sounding voices.

Activator

The Activator is a new kind of Braille display concept: it extends the proven features of our Braille displays – such as the concave Braille cells and the patented ATC technology for automatic switching – with forward-looking innovations from unprecedented hardware and software solutions in a modern design.

Juliet 120 Braille Embosser Printer

Juliet 120 Double-Sided Braille

Double Sided (Interpoint) Overview •Unsurpassed Braille quality, for easy and confident reading •Bluetooth and Wi-Fi enabled, so you can send files from a computer, iPad or other iOS device, Android device, etc. •Sideways and booklet printing styles, so you can print...
ViewPlus EmBraille Braille Printer

ViewPlus EmBraille

The ViewPlus EmBraillie is compact and highly portable with easy to use tractor fed paper. Making it the perfect choice for the classroom, busy professional, or at home. 25 characters per second High-Quality single sided Braille Tractor-fed Quality Tactile Graphics...
Image of the BrailleSense 6 Braille Notetaker from the top view showing the refreshable braille display, LED screen display, and perkins style keyboard

BrailleSense 6

Designed for long lasting performance the BrailleSense 6 notetaker lets you speed through tasks and stay connected and productive all day.

Topaz OCR video Magnifier

TOPAZ OCR

It reads to you! Enjoy faster reading and better comprehension with less fatigue The multi-featured TOPAZ OCR magnifies and reads aloud any printed document. The clear voice, high-definition magnification and high contrast makes reading so much easier. Comfortably...

EYE5 Glasses

Eyedaptic EYE5 glasses optimizes the user’s functional peripheral across a wide range of use cases.

Angled Side Image of the Brailliant BI 20X from below

Brailliant BI 20X

Brailliant BI 20X is the ideal portable 20–cell refreshable braille display that you can pair with your favorite devices or use with standalone applications.

photo of the hable device from the front - a small black remote like size device with 6 white braille keys and 2 black rocker bars on either side

Hable One

Hable One - Keyboard for the Blind Hable is an external keyboard designed to make using a smartphone simpler and more convenient for those with visual impairments, allowing for easy operation and accessibility. You can view pricing informationon the Hable One on our...