NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Compact 10 HD showing Optelec Logo

Compact 10 HD

Compact 10 HD + Compact 10 HD Speech With the large 10” screen, customizable features, intuitive operation, and optional full-page text-to-speech, the Compact 10 HD and the Compact 10 HD Speech offer all the benefits of a desktop video magnifier, but in a much...
clearview Magnifier

ClearView C HD One

Overview The new Optelec ClearView C One is a modern desktop video magnifier that is designed to improve your reading experience. C-ing without limitations When we started to develop this desktop video magnifier, we wanted to eliminate all of the difficulties users...
image of the coast camera on a stick by itself with no background

CoaSt (Camera-on-a-Stick)

CoaSt is a small, lightweight camera, complete with a tripod (and clamp) mount that can extend to view from greater heights.

Image of the MagniLink WifiCam being used to view a document to the right of the tablet.

MagniLink WifiCam

MagniLink WifiCam is an all-in-one solution that wirelessly connects directly to an iPad. This convenient solution offers high quality and mobility standards, combined with outstanding image quality, modern technology and smart features.

image of the ViewPlus Color Elite Braille Embosser from the front

ViewPlus Color Elite Braille Embosser

Meet the NEW VP Color Elite! A high-speed braille production embosser – now with high-quality color ink!

ViewPlus Emprint Spotdot

ViewPlus Emprint Spotdot - World's Only Braille and Color Ink Embosser! 50 characters/second – single-sided braille  The highest resolution tactile graphics – 8 dot heights Prints braille and color ink on the same page Formats Word and Excel documents for braille...
Image of the front and the back of the SensePlayer

SensePlayer

The SensePlayer is more than your normal multimedia player. Read and play your favorite documents and media from a wide variety of supported file types using the tactile keyboard that fits comfortably in the palm of your hand. Access web radio, download books, make high-fidelity recordings, connect and control your mobile device, and so much more.

Topaz EZ magnifing Suduku

TOPAZ EZ HD

TOPAZ EZ HD is an economical high-definition (HD) magnifier that emphasizes ease of use with single-function controls. The HD camera provides superior image quality, a wider field of view, and a lower magnification range. View pricing details on our price list page.
Mountainbatten Brailler Tutor showing top view

Mountbatten Brailler Tutor

The Mountbatten Brailler Tutor is the complete Braille learning center for children and their teachers. As a professional resource, the Mountbatten Brailler Tutor offers exceptional connectivity and software to simultaneously support flexible teaching and educational...
Front Image of the Victor Reader Stream 3

VictorReader Stream 3

Featuring a fully tactile interface, the Victor Reader Stream 3 is a handheld digital audio player to enjoy your media content. This assistive device lets you listen to books, newspapers, web radio, music, podcasts, and other online resources. Simple to use for anyone who is blind or living with a visual impairment, the Stream talking book player packs all your media into place and gives 15 hours of battery life, leaving more time to enjoy media content.