NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.

Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.

Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!

(918) 665-0329

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)

VictorReader Stream 3

Featuring a fully tactile interface, the Victor Reader Stream 3 is a handheld digital audio player to enjoy your media content. This assistive device lets you listen to books, newspapers, web radio, music, podcasts, and other online resources. Simple to use for anyone who is blind or living with a visual impairment, the Stream talking book player packs all your media into place and gives 15 hours of battery life, leaving more time to enjoy media content.

Envision Glasses

Envision Glasses – Articulating everyday visual information into speech. And, with this information, comes the feeling of independence and the perception of possibilities.

Merlin Mini

Merlin mini offers the same reading comfort, ease of use, and functionality as a desktop video magnifier – but in a compact and foldable design. The Merlin mini is available in your choice of a 15” or 17” screen. A 3-in-1 rotating camera allows you to magnify text and...

Smart Reader HD OCR

Smart Reader HD OCR The Smart Reader HD is a lightweight, portable reader/scanner with large built-in user friendly tactile control buttons. A fully integrated solution, the Smart Reader HD offers the advantage of a built-in HD camera and OCR (optical character...

Tactonom Reader Flex

The Tactonom Reader Flex enable blind and severely visually impaired people to independently access, understand and work with graphic learning content. By combining the sense of touch and speech explanation, even complex content becomes comprehensible.

Dragon Dictation Software

Dragon Professional - One Dragon to Serve Them All From solo practitioners to global organizations, professionals in document-intensive industries have long relied on Dragon speech recognition to create high‑quality documentation faster and more efficiently....

Dolphin SuperNova

SuperNova is a range of assistive technology for people who are blind or partially sighted. You can rely on SuperNova to provide exceptional magnification, screen reading and braille support.

Mantis Q40

The Mantis Q40 is the first-ever Bluetooth® QWERTY keyboard and 40-cell refreshable braille display that you can pair with your screen reader or smartphone or simply use as a standalone device. Either way, you have braille at your fingertips, every time.

Focus Braille Displays

The 5th Generation of the Focus 40 Blue Braille Display is more rugged and stronger than ever. We’ve built the housing from aluminum and steel, added bumpers to absorb shock, and physically isolated the Braille cells to create a Braille Display to meet the demands of the active user

PEARL

The PEARL, combined with JAWS, Fusion, or OpenBook scanning and reading software, brings blind and low vision users instant portable access to printed material with an array of human-sounding voices.