NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.

Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.

Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!

(918) 665-0329

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)

insideOne+

insideONE+ a Windows computer with an integrated 32-cell Braille display and Perkins-style keyboard for school and work

image of the odyssey reader from the side with the handle up and the camera locked

Odyssey Desktop Reader

Enhance your next reading journey with the Odyssey Desktop Reader … HumanWare’s compact, lightweight, easy-to-use text-to-speech reader features large, tactile keys and generates an incomparably streamlined reading experience.

Image of the Rogue Trac (Tractor-Fed) Front View

ViewPlus Rogue

The ViewPlus Rogue is the only embosser approved for Smarter Balanced testing. Industry leading tactile graphics all in a convenient desktop embosser.

PIAF – Pictures in a Flash

PIAF translates images into simple or complex tactile concepts like clockwork. Used in a variety of educational, professional and personal settings, it offers you a simple way to prepare tactile graphics, embossing any black lines, letters or shapes that are drawn or printed.

Index FanFold-D V5

FanFold-D V5 Tractor-Fed Embosser Best braille printing technology rolled into a tractor-fed production embosser! With best-in-class indexing technology, the FanFold-D V5 is a high-speed, tractor-fed embosser that combines excellent dot quality, low maintenance, and...

Mantis Q40

The Mantis Q40 is the first-ever Bluetooth® QWERTY keyboard and 40-cell refreshable braille display that you can pair with your screen reader or smartphone or simply use as a standalone device. Either way, you have braille at your fingertips, every time.

Dot Pad X

A multiline Braille display that converts images, PDFs and graphs into touchable content in real time.

Ruby 10

Ruby 10 and Ruby 10 + Speech The RUBY 10 video magnifier features a 10-inch touchscreen and three dedicated cameras to help you magnify letters, magazines, labels, and photos. A swing-out arm allows you to view items in your hand and write. Enable full-page OCR on the...

BrailleSheet 120

BrailleSheet 120 Braille Embosser The IRIE BrailleSheet 120 gives you fast, high-quality braille and tactile graphics at your fingertips! Embossing at 120 CPS this double-sided embosser gives you Library of Congress standard braille, the highest-resolution tactile...

Compact 10 HD

Compact 10 HD + Compact 10 HD Speech With the large 10” screen, customizable features, intuitive operation, and optional full-page text-to-speech, the Compact 10 HD and the Compact 10 HD Speech offer all the benefits of a desktop video magnifier, but in a much...