NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Explore 12 Video Magnifier Front View

Explorē 12

explorē 12 – Portable video magnifier Magnify your active lifestyle! explore 12 is an easy-to-use, portable electronic magnifier that offers HD image quality for improved near and distance viewing. As the largest portable magnifier in our explorē series, its 12-inch...
Transformer with 12 inch Panel

Transformer HD Wi-Fi OCR

Transformer HD – Portable Electronic Magnifier with Built In Wi-Fi New - Now MAC compatible. Transformer HD is a high performance portable video magnifier (CCTV), featuring a Sony ® Full HD 1080p 3-in-1 camera, Wi-Fi capability, and optional Full Page Text-to-Speech...
Image of the MagniLink S Premium 2 - Desktop Camera on a thin, compact, stand that can easily sit on a desk and be transported

MagniLink S Premium 2

MagniLink S Premium 2  The ultimate video magnifier for you with high demands on both quality and mobility.    Fits All Your Needs MagniLink S Premium 2 is the ultimate video magnifier for you with high demands on quality and mobility. It offers...
Juliet 120 Braille Embosser Printer

Juliet 120 Double-Sided Braille

Juliet 120 - World Leading Tractor-Fed Braille Embosser The Juliet 120 sets a new standard in producing high-quality double-sided Braille documents, delivering impressive speeds of up to 140 characters per second and generating over 400 pages per hour. Built with...
Compact 7 HD Video Magnifier

Compact 7 HD

Large screen in a compact design The high contrast widescreen provides an increased field of view and the ability to see even more of the material compared to traditional portable magnifiers. You can rely on the ultra sharp High Definition and Auto-Focus camera with a...
Image of the Monarch laying flat with a tactile chart on the display

Monarch

This highly innovative technology along with the development of a new dynamic file type that will bring braille and graphics together in a navigable file, will bridge the existing educational gap for all blind students.

image of the ViewPlus Color Elite Braille Embosser from the front

ViewPlus Color Elite Braille Embosser

Meet the NEW VP Color Elite! A high-speed braille production embosser – now with high-quality color ink!

Mountainbatten Brailler Tutor showing top view

Mountbatten Brailler Tutor

The Mountbatten Brailler Tutor is the complete Braille learning center for children and their teachers. As a professional resource, the Mountbatten Brailler Tutor offers exceptional connectivity and software to simultaneously support flexible teaching and educational...
BrailleBox Covers Closed

Index Braille Box V5

Braille Box V5 Production Embosser Braille Box V5 Production embosser for high quality braille. For fast, high-volume braille embossing from cut paper, BrailleBox V5 offers exceptional value. Internationally recognized for its design, quiet and affordable, printing...
Front View image of the Vision Buddy Device

Vision Buddy

Vision Buddy is the world’s first all-in-one assistive device designed for the visually impaired to perform day to day tasks.