NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Tablet, iMac, and Laptop all with prodigi logo and text on the screens reading "Prodigi Software - Powered by Humanware"

Prodigi Software for Windows

Prodigi Software for Windows is a revolutionary software designed to enhance the learning and working experience for people with low vision. Available in three configurations, Prodigi offers a comprehensive suite of tools tailored to the needs of educators, students, and working professionals alike.

insideOne featured thumbnail image

insideOne+

insideONE+ a Windows computer with an integrated 32-cell Braille display and Perkins-style keyboard for school and work

Ruby 7 HD handheld video magnifier

Ruby 7 HD

Portable Magnification with PivotCam™ Rotating Camera The portable RUBY 7 HD makes reading easier. The seven-inch screen can display more text and magnifies materials up to 24 times. This ultra-portable device can go anywhere with ease. The RUBY 7 HD is easy to learn...
Image of the Connect 12- Smart Portable HD Magnifier viewing a math equation on a desktop

Connect 12

Connect 12 – Smart portable HD magnifier A smart, ultra-portable magnifier for the connected classroom Combining the power and connectivity of mainstream technology with the efficiency and ease of use of assistive technology, Connect 12 is a unique, powerful, and...
ViewPlus Columbia Braille Printer

ViewPlus Columbia

The ViewPlus Columbia is the perfect blend of tactile graphics and Braille at 120 CPS. Large format paper and industry leading tactile graphics all in a convenient desktop embosser. 120 characters per second 400 pph (A4 Paper Size) Double Sided Braille Printing...
Man using ClearView Magnifier

ClearView+ Full HD 24″ (Speech)

Quick Overview Does reading your newspaper or favorite book become too tiresome with a video magnifier? Do you lose time searching through text? Now enjoy the Optelec ClearView+ Speech, a completly new approach for the integration of OCR and text-to-speech technology...
Photo of the front of the Index Basic V5

Index Basic-D V5

The Basic-D V5 is simply one of the most popular portable embossers in the world. It produces single or double-sided braille on continuous fanfold paper.

Image of the BrailleSense 6 Braille Notetaker from the top view showing the refreshable braille display, LED screen display, and perkins style keyboard

BrailleSense 6

Designed for long lasting performance the BrailleSense 6 notetaker lets you speed through tasks and stay connected and productive all day.

Front Image of the Victor Reader Stream 3

VictorReader Stream 3

Featuring a fully tactile interface, the Victor Reader Stream 3 is a handheld digital audio player to enjoy your media content. This assistive device lets you listen to books, newspapers, web radio, music, podcasts, and other online resources. Simple to use for anyone who is blind or living with a visual impairment, the Stream talking book player packs all your media into place and gives 15 hours of battery life, leaving more time to enjoy media content.

Onyx OCR Video Magnifier

ONYX OCR

The ONYX OCR magnifies and reads aloud any document. The clear voice, magnification and high contrast makes reading so much easier. Comfortably change your focus from reading magnified texts yourself, to letting the ONYX OCR read them to you when reading becomes too...