NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
Image of the MagniLink TAB scanning a document to the right of the device.

MagniLink TAB 2 with Surface Pro 8

This tablet solution based on a Microsoft Surface Pro with 12.3” screen gives the user a complete mobile solution. The unit is perfect for any smaller task, as well as for long term reading. Use it as a video magnifier with built in OCR, or as a complete computer with access to everything – gives endless possibilities!

Activator

The Activator is a new kind of Braille display concept: it extends the proven features of our Braille displays – such as the concave Braille cells and the patented ATC technology for automatic switching – with forward-looking innovations from unprecedented hardware and software solutions in a modern design.

clearview Magnifier

ClearView C HD One

Overview The new Optelec ClearView C One is a modern desktop video magnifier that is designed to improve your reading experience. C-ing without limitations When we started to develop this desktop video magnifier, we wanted to eliminate all of the difficulties users...
Romeo 60 Braille Printer

Romeo 60 Braille Embosser

Romeo 60 Braille Embosser with TactileView Romeo 60 is a high-performance single-sided embosser designed to produce high-quality braille at an impressive speed of up to 90 characters per second on tractor-feed paper. Equipped with the TactileView software it allows...
Image of the Patriot ViewPoint for Low Vision, Wearable virtual reality technology headset

Patriot ViewPoint

Wearable Samsung virtual reality technology let’s you be completely hands free while doing the things you enjoy at both near AND distance!

Merlin 24 HD video magnifier littlegirl

Merlin Ultra

Merlin ultra – Desktop Magnifier for Low Vision The new affordable Merlin ultra magnifier offers high definition color and contrast, resulting in a beautiful crystal clear picture with vibrant colors. See for yourself what makes Merlin ultra magnifier the greatest...
photo of an animated laptop with the GuideConnect software opened on the main menu, which contains size large different colored blocks to easily access email, letters, websites, scanner, books, and address book.

GuideConnect

Designed for people with visual impairments, GuideConnect helps people who are losing their sight stay independent for longer. It connects you to friends and family, and provides easy access to a range of entertainment.

side view image of the orcam myeye pro showing the navigation bar and slow up shot of the camera

OrCam MyEye Pro

Meet the OrCam MyEye Pro: a wearable visual impairment solution designed to empower daily independence. Instantly read text from any book & screen, recognize loved ones, and easily identify products – all communicated in real-time.

Clearview Magnifier

ClearView C Full HD

  Overview The new Optelec ClearView C Full HD is a unique desktop video magnifier that is designed to improve your reading experience. With the Optelec ClearView C Full HD Speech - select your preferred reading voice and sit back, relax, and listen to documents as...
image of the BrailleNote Touch Plus with the Main Menu Open on the display

BrailleNote Touch Plus

This powerful note taker, equipped with an ultra-fast processor, makes it easy to write assignments or create graphics without making noise.