NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)

MirrorPad Pro

This large 17.3” touchscreen magnifier not only allows you to magnify, scan & read printed materials, but MirrorPad Pro can also magnify your phone, tablet, and computer, and even control an Android smartphone.

front view image of the Acrobat HD Ultra Desktop Magnifier - a black monitor with white text "Acrobat HD Ultra - See near, far, and everything in between" on the screen with the camera on top of the monitor

Acrobat HD Ultra

Acrobat HD Ultra is a complete system featuring a Full 3-in-1 HD camera with a 22”, 24”, or 27” high resolution HD screen.

Adjustable Table Infinity 2 story

Infinity Adjustable Tables

This powered height-adjustable table is a wheelchair accessible activity table or computer workstation that’s as stylish as it is functional. Adjusts with the push of a button.

Side view image of the Elumentis LED Lamp. Small base with control button on the bottom, a tall stand, and then the light on top.

Elumentis LED Lamp

The Elumentis LED Lamp provides bright, adjustable illumination with intuitive operation. It’s a great option for those with low vision because it allows users to select the optimal light color temperature and brightness level they need to maximize their viewing...
Victor Reader Stratus 12 M standalone view

Victor Reader Stratus

The Victor Reader Stratus12 M plays DAISY and MP3 books and music on CDs, SD cards, and USB flash drives. It has built-in text-to-speech to play computer text documents. In addition to the next and previous arrow navigation of Stratus4 M, the Stratus12 M includes a...
Image of the Amigo 8 displaying the Amigo Logo on the screen

Amigo 8

Introducing: The New Amigo 8! ..... for Low Vision Users. Portable HD Desktop Magnifier On The Go High Definition • Lightweight • Portable Amigo makes undetectable text visible again with the help of Dynamic Contrast, a proprietary feature that enhances the contrast...
image of the ViewPlus Color Elite Braille Embosser from the front

ViewPlus Color Elite Braille Embosser

Meet the NEW VP Color Elite! A high-speed braille production embosser – now with high-quality color ink!

Braillenote evolve featured image

BrailleNote Evolve

BrailleNote evolve is the first device to bring the trusted KeySoft experience into the world of Windows 11 Pro. This is more than a technical change; it is a shift in what a braille notetaker can be.

Topaz OCR video Magnifier

TOPAZ OCR

It reads to you! Enjoy faster reading and better comprehension with less fatigue The multi-featured TOPAZ OCR magnifies and reads aloud any printed document. The clear voice, high-definition magnification and high contrast makes reading so much easier. Comfortably...
Photo of the front of the Index Basic V5

Index Basic-D V5

The Basic-D V5 is simply one of the most popular portable embossers in the world. It produces single or double-sided braille on continuous fanfold paper.