NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.

Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.

Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!

(918) 665-0329

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)

Image of the MagniLink TAB scanning a document to the right of the device.

MagniLink TAB 2 with Surface Pro 8

This tablet solution based on a Microsoft Surface Pro with 12.3” screen gives the user a complete mobile solution. The unit is perfect for any smaller task, as well as for long term reading. Use it as a video magnifier with built in OCR, or as a complete computer with access to everything – gives endless possibilities!

Index FanFold-D V5

FanFold-D V5 Tractor-Fed Embosser Best braille printing technology rolled into a tractor-fed production embosser! With best-in-class indexing technology, the FanFold-D V5 is a high-speed, tractor-fed embosser that combines excellent dot quality, low maintenance, and...

Taptilo

Taptilo is a smart braille learning device that makes braille learning fun and easy!

Ruby 10

Ruby 10 and Ruby 10 + Speech The RUBY 10 video magnifier features a 10-inch touchscreen and three dedicated cameras to help you magnify letters, magazines, labels, and photos. A swing-out arm allows you to view items in your hand and write. Enable full-page OCR on the...

Brailliant BI 40X

Brailliant BI 40X – Uniquely powered by Bluetooth 5 wireless technology, this refreshable 40–cell braille display will double your pairing speed and quadruple your range, providing a more reliable and stable connection for an outstanding user experience.

Traveller HD

Take it anywhere Unlike desktop magnifiers, the Traveller HD allows you to comfortably read letters, newspapers and other materials at the dining table, in bed, or in your favorite chair. Wherever you are, at home, in the office, at school or on vacation, the...

Dolphin SuperNova

SuperNova is a range of assistive technology for people who are blind or partially sighted. You can rely on SuperNova to provide exceptional magnification, screen reading and braille support.

Compact 10 HD

Compact 10 HD + Compact 10 HD Speech With the large 10” screen, customizable features, intuitive operation, and optional full-page text-to-speech, the Compact 10 HD and the Compact 10 HD Speech offer all the benefits of a desktop video magnifier, but in a much...

insideSUPRA

insideSUPRA brings you the versatility of a tablet and the performance of a laptop. The combination of Braille, speech coupled with the Windows operating system, makes this device a must-have tool for students and professionals to get the job done right and do it independently.

DaVinci Pro

The DaVinci Pro is a high performance desktop video magnifier (CCTV), featuring a Full Sony 1080p 3-in-1 camera and Full Page Text-to-Speech or Optical Character Recognition (OCR).