NanoPac Services and Support

NanoPac is more than a product provider; we’re partners on you and your client's journey. Learning how to use new assistive technology can be a challenge without guidance, that’s why we offer local and remote training, tailored solutions, live product demonstrations, and lifetime technical support to you or your client’s overall success.
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Image of Dell Laptop with Freedom Scientific Focus 40 Braille Display in front to show use of assistive technology with customized computer solution.

Turnkey Custom Computer Solutions

NanoPac Services such as computer staging services entail loading all drivers, updating software, testing additional accessories, installing any assistive technology software, and activating a new computer system that is ready, out of the box, for your specific needs.  

Product Installation & Training

Setting up and learning a complex assistive technology product or software can be a daunting task or cause a delay in purchase due to that uneasiness, even though it can tremendously increase the quality of life! That’s why we offer product installation and training for any of our customers who do not have access to an organization to help.  

Image of a MacBook sitting on a desk and two people facing the laptop, one is pointing at the screen and the other is clicking a key on the keyboard.
Image of maria from NanoPac reading the newspaper on a Topaz Desktop Video Magnifier in the NanoPac Demonstration Room in Tulsa

Product Demonstration Center

Visit us here in Tulsa! At our main office, we have a full demonstration center with a wide selection of demo equipment that you can try out and see what best meets your needs before deciding to purchase. Call us today to set an appointment time!  

(918) 665-0329 

Lifetime Technical Support

We offer lifetime NanoPac Service and Support to all our customers. When you call NanoPac for help you can expect to speak with a real product specialist on the first try and get an immediate response on how to remedy your problem or when someone who can help troubleshoot will be able to get back to you.  

NanoPac Team Photo, Individual Headshots from left to right (Amy, Silvio, Patrick, Calvin, Craig, Vince, Matthew, Laura, Rick, Margie, Dave, Maria, Chris, Hannah, and Brian)
PIAF - Pictures in a Flash - Braille Tactile Printer sitting next to a laptop with a math equation on the screen

PIAF – Pictures in a Flash

PIAF translates images into simple or complex tactile concepts like clockwork. Used in a variety of educational, professional and personal settings, it offers you a simple way to prepare tactile graphics, embossing any black lines, letters or shapes that are drawn or printed.

Side view image of the Elumentis LED Lamp. Small base with control button on the bottom, a tall stand, and then the light on top.

Elumentis LED Lamp

The Elumentis LED Lamp provides bright, adjustable illumination with intuitive operation. It’s a great option for those with low vision because it allows users to select the optimal light color temperature and brightness level they need to maximize their viewing...

StellarTrek

StellarTrek - Leading the Way in Orientation and Mobility The StellarTrek, as the name suggests, is an exceptional digital orientation and mobility assistant with state-of-the-art GPS technology and a user-friendly tactile interface with buttons to guide you along...
Pebble HD handheld video magnifier reading Pill bottles

Pebble HD

Pebble HD Hand Held Magnifier The Only HD Hand Held Magnifier You'll Ever Need! HD • Lightweight • Portable Pebble HD boasts a new HD camera providing a crisp, clear, colorful, high definition picture. A new ergonomic lightweight compact design makes it the perfect...
Dolphin SuperNova Logo

Dolphin SuperNova

SuperNova is a range of assistive technology for people who are blind or partially sighted. You can rely on SuperNova to provide exceptional magnification, screen reading and braille support.

Image of woman wearing envision glasses, wearable for low vision and blind to snap a photo outside

Envision Glasses

Envision Glasses – Articulating everyday visual information into speech. And, with this information, comes the feeling of independence and the perception of possibilities.

Angled Side Image of the Brailliant BI 20X from below

Brailliant BI 20X

Brailliant BI 20X is the ideal portable 20–cell refreshable braille display that you can pair with your favorite devices or use with standalone applications.

OrCam Read

OrCam Read is an intuitive handheld device designed to create an independent, effortless and enjoyable reading experience for people with low vision and visual impairments including reading difficulties related to age-related vision loss, mild to moderate low vision or reading fatigue.

front view image of the Acrobat HD Ultra Desktop Magnifier - a black monitor with white text "Acrobat HD Ultra - See near, far, and everything in between" on the screen with the camera on top of the monitor

Acrobat HD Ultra

Acrobat HD Ultra is a complete system featuring a Full 3-in-1 HD camera with a 22”, 24”, or 27” high resolution HD screen.

Topaz OCR video Magnifier

TOPAZ OCR

It reads to you! Enjoy faster reading and better comprehension with less fatigue The multi-featured TOPAZ OCR magnifies and reads aloud any printed document. The clear voice, high-definition magnification and high contrast makes reading so much easier. Comfortably...